I’m on the website so much, I’m basically an honorary member of the IT Department. I need to know how to add, edit and update more stuff on the site. Otherwise, I’ll drive the IT people and myself crazy.
Citizens want everything now, whether they’re looking to pay, register, ask, comment, vote or vent. You have to make more information and functionality available to them all the time, and you have to do it fast.
But it needs to be easy for you to prep the info, distribute it, and manage the constant updates. The best thing about working in a CivicPlus site is that everything lives in one place. Your website will become command central for communicating with citizens.
Without ever leaving your site, you can:
Use basic word-processing skills to add content
Connect with citizens however they choose — website, mobile site, Facebook, Twitter, video, forum, poll, form, email, text
Complete new content when you have time, and schedule for future publishing
Easily train nontechnical staff to update website content, photos and other media
Create subsites for different departments, such as Public Works, Police, or Parks and Recreation
Post, organize and archive public records data
And you don’t need an IT background to make any of it happen. Citizens will see lots of simple, but powerful options for participating. On your end, you’ll have an organized, ready-to-grow system for reaching more people faster.
Quickly communicate with citizens and media:
Stream live video and meetings through your site
Automatically push news to Twitter and Facebook
Access 24/7/365 CivicPlus support
Notify citizens of emergencies, road closures and meeting changes
Display alerts on your site (without a third-party vendor)
Make forms available online
Post topics and ask for citizen input
Upload photos and organize into galleries
Promote public meetings and events
Let citizens report municipal issues to appropriate staff