Profile Known as the “City of Lakes and Parks,” Victoria is a place of natural beauty located on the western edge of Minneapolis/St. Paul. A smaller city, Victoria has a growing population, with a large majority of its residents commuting to work in the metro area but escaping the daily grind by making their home here. Offering its citizens all the perks of urban life in a quiet yet inspired setting, the City of Victoria wanted a website that also offered a top-notch experience to its residents.
Before CivicPlus Without the internal resources to update their website, the City of Victoria was operating within an archaic system. Not only was it frustrating and nearly impossible for municipal staff to make changes, but residents were equally frustrated trying to find the information they needed on a site overloaded with data and lacking intuitive design. And online communication? Practically nonexistent. A site to showcase Victoria and create open dialogue with citizens was a huge priority for the city.
After CivicPlus The City of Victoria’s website has become a tool for mass communication. Within a few months, hundreds of residents subscribed to the various news notifications put out by the city, making them feel informed about local happenings more than ever before. Staff posts new items daily and with ease, allowing them to provide the public with accurate, real-time information. And citizens now have an online forum where they can share ideas, give input on city projects, and interact with their local government officials for the good of the community.