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Posted on: November 24, 2014

City Enters Pact with Website Company

Citing a need for a new company to maintain websites for the City of Glen Rose, City Council unanimously approved an agreement with CivicPlus to maintain websites for City Hall, the Convention & Visitors Bureau and Oakdale Park at the Monday, Nov. 10 meeting.

CivicPlus, according to company representative Ashley Clarke, is a 12-year-old company that handles websites for over 2,000 municipalities and counties throughout the United States.

Ray Moody, code enforcement officer for the City of Glen Rose, stated a desire for the city to shift from Web Clarity to CivicPlus.

“Needless to say, the web company that handles our websites for all three entities in the city – the CVB, Oakdale Park and City Hall – have pretty much fallen flat on their face as far as keeping up with the websites,” Moody said in his presentation to council.

According to Moody, the city website has been online and offline at various times and the CVB and Oakdale Park websites are offline. During the recent Gospel festival at Oakdale Park, all three city-paid websites were hacked and linked to adult-oriented content, leading to “corrupted and unstable” files.

“The problem is the CVB and Oakdale Park is they use these websites to make hotel reservations, and pass on a lot of information for tourism and it is costing us a lot of money to lose the websites,” Moody said. “Not too many people pick up the phone and wait on hold to get their questions answered anymore.”

Moody also stated the city paid “just under $16,000 last year for the websites.”

Ashley Clarke, representing CivicPlus was contacted, according to Moody. “Some of our staff presently have worked with CivicPlus in the past and have high praise for them,” Moody said.

Clarke informed council that CivicPlus provides around-the-clock support throughout the year.

“We offer 24-hour, 7-day-a-week service and 99-percent uptime on our websites,” Clark said. “We are the industry leader and we are proud of that. We think we can provide you guys with pretty good service and can do so in much less time than we proposed and can do in about 90 days. Our typical development time is six months.”

Nichole Belford, executive director of the CVB, informed council the downtime of the websites “affects us big time” and visitors “can’t log on to get hotel reservations.”

Clarke informed council that normally it takes four-to-six months to get a website online, but also stated her company could have the websites up and running in “90 days.” She also stated the websites would be redesigned every “four years.”

“As far as content, I believe it is ours and we should [be able to transfer it to you],” Belford said. “But I do not know with everything that has gone on with Web Clarity with the corruption and security issues, we don’t want them to corrupt your serves with what they have going on.

“CivicPlus has a lot of experience with tourism websites and CVBs. They do very good work. I am very supportive of what they can do.”

Clarke informed council that the technology purchased at the start of the contract would be updated as CivicPlus upgrades its technology.

“What you buy now you are not stuck with for four years,” Clarke said.

Retrieved from http://www.yourglenrosetx.com/news/local/article_0dd313d0-9f95-5a5f-9b7d-036b90c0b858Read on...

Posted on: October 21, 2014

CivicPlus Helps West Chester, Pa. Achieve 140 Percent Website Traffic Gain

West Chester Visits

MANHATTAN, KS – (October 21, 2014) CivicPlus, a leading provider of digital engagement and efficiency solutions for local government, is celebrating the success of West Chester, Pa.’s new municipal website. The site went live on Aug. 6, 2014, and soon beg...Read on...

Posted on: September 10, 2014

Hot Springs city website earns nationwide honors

Hot Springs won a Savvy Award in the Digital Interactive - Overall Website category, and an Award of Excellence in the Most Creative with Least Dollars Spent category. More than 600 entries were submitted in this year's competition.

Named a nationwide winner of CivicPlus' "Extreme Website Makeover Contest" last May, Hot Springs received a $42,725 package at no cost to its taxpayers. The package included a custom-designed premium CivicPlus website; three days' onsite training; and the waiver of annual fees for maintenance and support for the next two years. Following acceptance of the award by the Hot Springs Board of Directors, six months were spent rebuilding the site, which debuted in January.

Regarding Hot Springs' award application, the judges said: "What the judging committee loved most about this entry was that the communications department was faced with an issue and they found a way to rectify it. Instead of accepting that they couldn't redesign their website, they instead found way to do it and to do it for… no cost at all to their city. As public relations professionals, we can all attest to facing an issue very similar to this one. And, this entry teaches us how to persevere and stick to our guns. The judging committee also thought that the write-up for this entry was very good. The objective, goals and measurable data

was equally good, as well."

Hot Springs' website is decentralized and requires no knowledge of HTML for its upkeep. It has several unique features, including citizen-contributed photos on its home page; information organized by service rather than by department; simplified, one-click navigation; and citizen engagement modules where residents can register opinions and contribute ideas for community advancement. Web Development Team members from each department customize their pages with targeted information that best serves their Web visitors.

"Special thanks go to PI Assistant and webmaster Jeff Fields for his leadership in facilitating the city's Website Makeover and ongoing Web Team training," said Public Information Director Terry Payne. "Our Web team also deserves recognition for their ongoing efforts to provide timely, accurate and comprehensive information to all our online visitorsRead on...

Posted on: August 18, 2014

CivicPlus Announces New Native Mobile Application

MANHATTAN, KS – (August 19, 2014) CivicPlus, a leading provider of digital engagement and efficiency solutions for government, launched a new customizable mobile app solution today. The app is designed to help cities and counties deliver a rich mobile exp...Read on...

Posted on: July 11, 2014

Lockport Debuts New City Website

LOCKPORT – When Lockport residents visit their city’s website Thursday, they may find a few things different about it.

For one, they may find it easier to access City Council documents.

They may also find they can search for information on the webs...Read on...

Posted on: June 24, 2014

City of Midland Gets New Website

Midland's website has been given a new address and a face lift. CivicPlus, a municipal website development company, has teamed with city staff members to revamp Midland's site, adding lots of new features and giving it a warmer, more welcoming feel.

The site cycles through photos of Midland designed to showcase the community. It features an interactive map of the area and a notification feature that will send subscribers emails of meetings or events that interest them. Features of the old page will still be available, such as online bill pay and information about the city and its stewards.

The new site is now up and running at www.cityofmidlandmi.gov.

Retrieved from http://www.wsgw.com/common/more.phpRead on...

Posted on: June 23, 2014

A New Website for Cass County Is Underway

The Cass County Commission unanimously approved a motion to accept the qualifications of CivicPlus to upgrade the www.casscounty.com website at their June 12 meeting.

The county received five requests for qualifications for the project.

Civic Plus, ...Read on...

Additional Info...
Posted on: May 16, 2014

Firestone Wins Award of Excellence for Website

FIRESTONE – The Town of Firestone, Colorado was recognized with an Award of Excellence award from the International Academy of the Visual Arts as a 2014 Communicator Awards winner for the 2013 redevelopment and redesign of Firestone’s website, www.ci.fir...Read on...

Posted on: May 15, 2014

New Portland city website debuts

PORTLAND — A revamped city website went online Friday, featuring improved links to city records and offices, and better access from mobile devices.

“Our goal is to provide more transparency and a better online experience for our customers, and we feel ...Read on...

Posted on: April 15, 2014

State Parks launches new interactive website

OLYMPIA — The Washington State Parks and Recreation Commission announced Tuesday a new interactive website that allows the agency to provide improved public service and information about parks and programs.

#The website, found here, has undergone a sev...Read on...

Posted on: April 15, 2014

Bel Air's new, more interactive website is live

The Town of Bel Air's new website redesign is live and more interactive for town residents to contact town government and receive a variety of notifications.

The website http://www.belairmd.org underwent an extensive redesign process by CivicPlus, the leading governmental website provider, town officials said in a news release Friday.

The website has additional functionalities and a more user friendly interactive layout, as town officials say they hope to increase community engagement and enhance the communication between residents and the local government.

"We hope to engage our residents and visitors in a more interactive fashion and provide a more intuitive method of finding the information for which they are looking," Bel Air Mayor and Town Board Chairman Robert Reier said. "The Town has been working with CivicPlus for several months, and we are all very satisfied with the end result."

Citizens and their local government will be able to interact and share information through some of the new featured modules:
• Notify Me allows residents to sign in and receive email or mobile phone notifications with just a few easy steps. Selections include: Alert Center, Jobs, News Flash, Calendar and Agenda Center.• Submit a Request allows residents to sign in and submit a request and communicate through emails and track the status of the request.

(2014, March 14). Bel Air's new, more interactive website is live. The Baltimore Sun. Retrieved from http://www.baltimoresunRead on...

Posted on: April 7, 2014

CivicPlus Introduces CivcHR, The HR Software Built For Local Governments

West Chester Visits

CivicPlus, a world leader in engaging citizens and community employees through innovative websites, has introduced CivicHR for local government human resource professionals.

CivicHR is the only software specifically focused on helping governments recr...Read on...

Posted on: January 20, 2014

Butte-Silver Bow's new website launches tomorrow.

January 14, 2014 8:39 am

Butte-Silver Bow County is launching its new website Wednesday, Jan. 15.

The Butte-Silver Bow website underwent a complete redesign process that started more than six months ago, when the city-county contracted with CivicPlus, a website provider that specializes in local governments. Over the next several months, CivicPlus worked with a team of Butte-Silver Bow staff to develop a new look for the site and a software framework that makes the website much more interactive and open to public input, and allows staff from the many departments and programs of Butte-Silver Bow to more easily provide updates and current information.

“We’re excited to offer Butte a new and improved way to connect with the Courthouse and engage with local government,” said Chief Executive Matt Vincent.

In mid-October 2013, the city-county hired its first Online and Public Information Administrator, Justin Ringsak, to develop content to fill-in the new site framework, provide training and support to city-county staff to utilize the site, and to manage the site and keep it current moving forward.

“The web moves fast, and Butte-Silver Bow has been relying on a site that is about six or seven years old,” said Ringsak. “That’s an eternity in internet time, so basically our online presence was pretty outdated, with no compatibility for mobile devices and few opportunities for interaction. The new site has more accurate and comprehensive information, as well as a cleaner, easier layout to navigate.”

Entirely new sections have been added to the site for visitors, businesses, and community members looking for specific government services, like birth records, permitting information, or property tax information.

“Those new areas are important for our community to give citizens easy access to government services, and to present a positive image to visitors and potential investors,” Ringsak commented. “Our old site sees more than 10,000 unique visitors per month, and more than half of those visits are coming from places outside of Butte. So it was important for us to add content for those groups, along with improving the quality of information and opportunities for Butte-Silver Bow citizens to participate in local government.”

There will be a short presentation highlighting the new site at the Council of Commissioners meeting on Wednesday, January 15. Butte-Silver Bow will also hold open training sessions for members of the public interested in learning more about the new site and how to use some of its features on Thursday, January 16. The sessions will be held at the Butte Public Library Main Branch, 226 W Broadway St on the third floor from 12:00 to 1:00 p.m. and 5:00 to 6:00 p.m. Moving forward, the city-county is planning future open training and support classes to help Butte citizens and local businesses improve their online presence and web skills.

Some of the new features available on the city-county site include:

• New and up-to-date information on the many departments and services of Butte-Silver Bow;

• Notify Me, an automated email and text message notification system that allows citizens to subscribe to different topics and groups to receive regular updates on meetings and news from public boards and commissions and local government departments;

• Connections to State and Federal government online information and services;

• Submit a Request, an application that gives residents the ability to request specific city-county services, like road repairs or animal control services, and to track the government’s response to their service request;

• Comprehensive, searchable Calendars listing government meetings, community events, and other important dates, organized into easily accessible categories;

• The Transparency Portal, a single page that gives citizens direct access to public meeting agendas and minutes, budget information, Butte-Silver Bow municipal code, voting and election information, city-county planning documents, and much more;

• Forms to apply for city-county services and permits that are downloadable and, in some cases, can be completed and submitted online.

With the new website the City-County of Butte-Silver Bow will be able to increase its community engagement and enhance the communication between residents and the local government. And there will be more to come throughout 2014.

“Right away the new site will give people the option to renew a vehicle registration, order a burn permit or order a birth certificate directly online, and by the end of this week we’re rolling out an online payment option for water bills,” Ringsak said. “We will be launching additional online services throughout the year, so Butte residents will be able do things like sign up for sports leagues from our Parks and Recreation department, file for city-county permits, and complete other government-related tasks without any need to come up to the Courthouse. The web today is a social place that is always changing and evolving, so the new site will be a constant work-in-progress.”

“We’ve already come a long way toward giving Butte-Silver Bow a top-notch online presence,” Vincent concludes. “And I think that with this new site, we just might have the best web presence of any city or county in Montana. And we’re going to do everything we can to keep making it better.”

(2014, January 14). Butte-Silver Bow's new website launches tomorrow. The Montana Standard. Retrieved from http://www.mtstandardRead on...

Posted on: September 3, 2013

21 Municipalities Select CivicPlus as Government Website Provider

CivicPlus Awarded 32 New Contracts to Design and Enhance Government Websites

MANHATTAN, Kan., – (August 8, 2013) CivicPlus, the leading developer of government websites and online community engagement systems, was awarded 32 new contracts in July to de...Read on...

Posted on: April 11, 2013

Gulf Shores, Ala., Caps Rebranding Effort with New CivicPlus-Built Website

City’s New Online Home Dedicated to Being More Service-Centric for Citizens

MANHATTAN, Kan. – (April 11, 2013) It’s rare that beauty and purpose results from the stain of a major disaster.

But in the spring and summer of 2010, when people across the...Read on...

Posted on: March 19, 2013

Norfolk, Va., and CivicPlus Team Up to Bring Improved City Website Home

MANHATTAN, Kan. – (March 19, 2013) For Terry Bishirjian, when the city of Norfolk, Va.’s, new website launched in early March, it was the culmination of 17 years of hard work and tireless advocacy, and a perfect end cap at the dusk of her local government...Read on...

Posted on: April 23, 2013

CivicPlus Announces GoCitizen Pro Mobile Application

Mobile App Designed to Integrate with Government Websites and Increase Usability

MANHATTAN, KS – (April 22, 2013) CivicPlus, the leading provider of government websites and digital community engagement platforms, launched its GoCitizen Pro mobile app today. The app integrates seamlessly with CivicPluswebsites - built using the CivicPlus Government Content Management System (GCMS®) - and is available on both iOS and Android operating systems.

Set to enhance the communication and engagement between CivicPlus' government clients and the citizens they serve, the GoCitizen Pro mobile app creates a convenient and trusted mobile process for citizens to interact with their government directly from their smartphones, and is an important engagement tool in addition to their organizational websites. Extending beyond communication, the app incorporates mobile payment ability integrated from the website, to better suit the busy lifestyles of many citizens.

“A mobile app should be more than just including what is already available on a website,” said Ward Morgan, CEO of CivicPlus. “It should include functionality that is specific to the user and should easily equip people with the information they need with a simple finger tap, and that is what have accomplished with the GoCitizen Pro mobile app.”

CivicPlus’ GoCitizen Pro mobile app is customizable to match the design and branding of each government website. Modules and functionality included are:
• Calendar • News Flash
• ePay • FAQ
• Alert Center • Forms Center
• Resource Directory • Search
• Staff Directory

“We designed the mobile app to deliver an additional level of engagement between citizens and their government by providing them the tools that make connecting with their government easy and accessible no matter where they are,” Morgan said.

The app is directly integrated with the CivicPlus GCMS® so that citizens can receive the highest possible level of engagement and information.

About CivicPlusBased in Manhattan, Kan., CivicPlus has designed more than 1,300 local government websites serving over 50 million citizens throughout North America. A recipient of the Center for Digital Government’s Best Fit Integrator Award for delivering extraordinary digital solutions to public IT projects, CivicPlus transforms municipal websites into powerful two-way communication platforms that let citizens talk to and participate in local government. Find out where your community falls on the digital community engagement scale developed by CivicPlus eGov experts. In 2013, CivicPlus will invest nearly $2.5 million in products, research and development. The innovative CivicPlus Government Content Management System (GCMS™) now offers more than 60 applications including Citizen Request Tracker, MuniMobile, Facebook and economic development tools. Founded in 2001, CivicPlus was selected by Inc. Magazine as “One of the Fastest-Growing Privately Held Companies in the U.S.” in 2011 and 2012. For more information visit www.civicplus.comRead on...

Posted on: February 14, 2013

CivicPlus Clients Recognized for AVA Awards

MANHATTAN, KS – (February 14th, 2013) Competing against thousands of entries, 12 government websites, powered by CivicPlus, the leading developer of open government technology, were rewarded for innovative website design and digital communication from the...Read on...

Posted on: March 11, 2013

Governments in 16 States Select CivicPlus as Website Provider

MANHATTAN, Kan., – (March 8, 2013) CivicPlus, the leading developer of government websites and online community engagement systems, was awarded 26 new contracts in February to design and enhance government websites for cities, counties and associations in...Read on...

Posted on: April 3, 2013

20 Agencies Select CivicPlus as Local Government Website Provider

MANHATTAN, Kan., – (April 3, 2013) CivicPlus, the leading developer of government websites and online community engagement systems, was awarded 34 new contracts in March to design and enhance government websites for cities and counties in 19 states across...Read on...

Posted on: April 11, 2013

15 CivicPlus Clients Receive Sunny Awards

Sunshine Review Recognizes Governments for Online Transparency Efforts

MANHATTAN, KS – (April 10, 2013) Competing against 247 municipal and educational organizations, 15 government websites developed in partnership with CivicPlus, the leading developer...Read on...

Posted on: April 19, 2013

14 CivicPlus Clients Receive Horizon Awards

Award Recognizes Government Agencies for Interactive Web Design

MANHATTAN, KS – (April 19, 2013) CivicPlus, the leading developer of government websites and community engagement platforms, recently received word that 14 CivicPlus government websites ha...Read on...

Posted on: April 26, 2013

CivicPlus Clients San José, East Valley Water District Take Home Honors at Annual CAPIO Awards

MANHATTAN, Kan. – (April 26, 2013) The city of San José, Calif., and East Valley Water District, based in Highland, Calif., each earned accolades for their recent successful website redevelopment projects at the California Association of Public Informatio...Read on...

Posted on: May 7, 2013

CivicPlus Announces Upgrade for Facilities & Reservations Management Tool

Enhancement Designed to Improve Citizen and Government Interaction

MANHATTAN, KS – (May 7, 2013) CivicPlus, the leading developer of government websites and comprehensive community engagement software, announced the launch of its new Facilities and Re...Read on...

Posted on: June 12, 2013

23 Agencies Select CivicPlus as Government Website Provider

CivicPlus Awarded 32 New Contracts to Design and Enhance Government Websites
MANHATTAN, Kan., – (June 12, 2013) CivicPlus, the leading developer of government websites and online community engagement systems, was awarded 32 new contracts in May to de...Read on...

Posted on: July 12, 2013

25 Municipalities Select CivicPlus as Government Website Provider

CivicPlus Awarded 47 New Contracts to Design and Enhance Government Websites
MANHATTAN, Kan., – (July 12, 2013) CivicPlus, the leading developer of government websites and online community engagement systems, was awarded 47 new contracts in June to d...Read on...

Posted on: September 3, 2013

CivicPlus Receives Sloan Award for Excellence in Workplace

Manhattan, Kansas Company Highly Ranked for Workplace Effectiveness

MANHATTAN, KS – (August 13, 2013) CivicPlus, the leading developer of local government websites and community engagement software, is proud to announce that it has been awarded the 201...Read on...