MANHATTAN, KS – (August 19, 2014) CivicPlus, a leading provider of digital engagement and efficiency solutions for government, launched a new customizable mobile app solution today. The app is designed to help cities and counties deliver a rich mobile experience to their citizens. The CivicMobile native app provides a powerful tool for citizen engagement, while integrating seamlessly with CivicPlus websites via the Government Content Management System (GCMS®). The solution is available for both iOS and Android operating systems.
With the increasing prevalence of mobile device use, the CivicMobile app is an essential engagement tool for the modern age, working in tandem with government websites to offer convenient, 24/7 access to information and services. Providing on-the-go communication, instant access to information, mobile payment capability, and more – CivicMobile is designed to help governments accommodate the busy lifestyles of today’s citizens.
While CivicPlus websites do support responsive design, CivicMobile goes a step beyond to address the specific needs of smartphone and tablet users. Unlike web-based applications, much of the content for the CivicMobile native app is housed on the device itself, yielding faster load speeds, a rich user experience, and the ability to integrate with the phone’s camera and location information. This empowers citizens to report issues along with the exact location and a picture of the incident. Harnessing the power of CivicMobile, one forward-thinking mayor used it to address citizen complaints, vowing to fix any potholes reported through the app in a24-hour period.The city saw an immediate uptick in reports and resolutions.
“While we believe in responsive design, we also believe a mobile app should go beyond what is already available on a website,” said Ward Morgan, CEO of CivicPlus. “It should include functionality that is specific to the user and should easily equip people with the information they need with a simple finger tap. That is what we have accomplished with the CivicMobile app.”
CivicMobile can be customized to match the design and branding of individual government websites. Cities, counties, and departments are able to customize the look and feel of the site, along with adding their own desired functions, branding, and layout. Its integration with the CivicPlus GCMS provides citizens the opportunity to connect and interact with all of the features and functionality they’re familiar with, but with added convenience and capabilities.
“We designed the mobile app to deliver an additional level of engagement between citizens and their government by providing them the tools that make connecting with their government easy and accessible, no matter where they are,” Morgan said.
CivicMobile is currently deployed in over 20 cities and counties throughout the United States and Canada, with many more coming online each week.
Our mission at CivicPlus is to help make local government work better. Connecting people – connecting communities – is at the core of everything we do. Since 2001, we’ve been building custom websites for city and county governments in the United States, Canada, and Australia. In recent years, our role has expanded to forming partnerships with local governments and their communities. We help improve communication, workflow processes, and the citizen experience. Great things happen when citizens and local leaders work together – that is our passion, the focus of our work. For more information visit www.civicplus.com.