Since 2008, CivicPlus clients have received more than 50 government transparency awards for helping our clients develop a clear, open and honest online presence. Transparent and open government is the foundation of productive citizen engagement. In the 21st century, this engagement happens more and more regularly through digital means. This means that a transparent website is key to tapping into your residents for public participation.
Some helpful starting points for developing a transparent government website are to:
1. Provide downloadable budgets, financial reports and check registers online.
2. Archive all information that is displayed on your website.
3. Have a searchable staff directory that includes both phone and email contact information.
4. Post information about Governing Board or Council meetings. Be sure to include time, location, agendas, minutes and archived meeting information. Many municipalities are also streaming live or archived meetings online for residents who are unable to attend in person.
5. Show instructions on how to submit public information requests. Include FOIA officer contact information if available.