The Better Way to Track Citizen Requests
The RequestTracker system will open a direct line of communication between you and your citizens. Developed specifically for the needs of local governments, RequestTracker will help you better address the needs of your citizens while streamlining your internal procedures.

Allows you to:

• Organize citizen requests by category
• Receive and respond to requests
• Print work orders
• Track statistics
• Set automated rules and alerts to ensure timely response to all issues
• Improve employee accountability by tracking staff response time

Allows your citizens to:

• Log in to submit new requests, view pending issues and reopen closed items
• Create a printable report for their records
• Easily update contact information
• Check status reports or submit new one 24/7

Easily added to any website, the RequestTracker system is a powerful tool that enables your citizens to communicate with you as well as facilitating interoffice communication.

For more information on the RequestTracker system, request a no-obligation online demonstration today!