Customer Support Tools
CP Support :: Eliminate the Roadblocks
Whatever surprise your day may hold, you’re never alone. Your CivicPlus system is ready to respond to your needs and help you communicate effectively. And when your community needs a hand, the people of CivicPlus are at the ready, available anytime to assist in the delivery of emergency notifications, post news and information quickly and efficiently find unique solutions to your online communications needs.
+ CivicPlus 24/7 Customer Support
Enjoy access to unlimited customer support, including phone and email emergency support, 24/7.
+ Emergency Website Updates
If you experience an emergency or natural disaster of any kind and are unable to make updates to your site, you can contact our support line and we’ll be more than happy to make the necessary changes – for NO additional cost.
+ Free Upgrades
We are committed to keeping our clients at the forefront of online communications. That’s why we offer our clients nearly half a million dollars worth of software upgrades and maintenance EACH YEAR.
Learn more.
+ CivicPlus Support Center
Call anytime, toll-free at 888.228.2233 ext. 307.