Watch On Demand
In this recorded question-and-answer session, former clerks turned CivicPlus® Solution Engineers Rachelle Cantero and Stephen French and CivicPlus Vice President and General Manager Eric Grant answer questions and offer insights on how to save time and money and mitigate risk with our integrated solution suite. Rachelle spent the last decade at the Town of Normal, Illinois, as the Deputy Clerk, an Engineering OA, and a Communications Specialist. Before coming to CivicPlus, Stephen spent nearly 25 years as a municipal clerk in Michigan and Ohio.
Watch the recorded discussion and get their unique and informed perspectives on software, tools, and processes that can help you better collaborate with stakeholders and expedite transparent information sharing in your community.
Rachelle Cantero, Solutions Engineer II, Former Clerk
Rachelle Cantero is a solutions engineer at CivicPlus, focusing on our Agenda and Meeting Management software. Before coming to work in the private sector, she spent 17 years in government at the state, county, and municipal levels, holding positions in community relations, child support enforcement, and as a misdemeanor/juvenile coordinator for the victim witness division. Rachelle spent the last decade at the Town of Normal, Illinois, as the Deputy Clerk, an Engineering OA, and a Communications Specialist. In addition, she studied International Business at Illinois State University.
Stephen French, Solutions Engineer II, Former Clerk
Stephen M. French is a solutions engineer at CivicPlus, focusing on our Agenda and Meeting Management software. Before coming to CivicPlus, he spent nearly 25 years as a municipal clerk in Michigan and Ohio and has served on the board of both state’s Clerks Associations Stephen has attained the designation of Master Municipal Clerk (MMC) and received a Masters of Public Administration degree from the University of Dayton.
Eric Grant, Vice President and General Manager
Eric Grant is currently serving CivicPlus as the Vice President and General Manager of both our Clerk Team and our ArchiveSocial Team. Prior to joining CivicPlus, Eric served as the President and CEO of Municipal Code Corporation. Eric also served as a United States Marine as part of First Tank Battalion in 29 Palms, California. Eric lives in Tallahassee, Florida with his wife, Sara and is quickly becoming an empty-nester as his four kids transition from high school to college.
About Your Host:
Andrew Donahey, Demand Generation Manager – Clerk Team
Andrew Donahey is a demand generation manager at CivicPlus, focusing on the Clerk persona. Before coming to CivicPlus, he spent 20 years in the consulting and fintech industries leading marketing teams. He lives in northern California with his three daughters. Andrew received a Master’s degree in Organization Development from Sonoma State University and a B.A. in Psychology from the University of California, Davis.