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# Website Design & Communication

CivicPlus® Website Design and Solutions for Water Utility Special Districts

Ensure your water utility website offers easy-to-use functionality that meets the unique needs of each and every user.

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To effectively serve the needs of today’s communities, water utility websites need more than just interactive departmental org charts. Consistent branding, clear navigation, and responsive layouts are vital website components for any water or utilities district or department. Cluttered website interfaces create a negative user experience (UX) and have the potential to turn away online bill payers — so can non-compliance with Americans with Disabilities Act (ADA) standards and Web Content Accessibility Guidelines (WCAG).

Not only is inaccessibility a disservice to approximately one in four individuals your water utility department or district serves — but it can also lead to expensive legal problems in the form of unexpected fines and fees. The cost of accessibility non-compliance alone is about three times higher than the cost of proactive compliance.

In other words, don’t neglect your water utility website. It can cost you big-time.

The good news is that branded, professional website design and solutions from CivicPlus ensure easy-to-use functionality that meets the unique needs of each and every user, regardless of their abilities. And, with integrations like CivicPlus Pay and the CivicPlus Chatbot, you can offer users more ways to pay and self-service anytime, anywhere.
Learn how to make those imaginings a reality today. Complete the short form above to get the facts about website design and solutions for water utility special districts from CivicPlus.