The Pandemic and Digital Optimization—What Does it Mean for Municipal HR?

Written by Jessica Matthiesen

How will COVID-19’s diversified workforce experience redefine employee expectations of the public sector?
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Human resource managers have long prided themselves on having a physical presence in their offices. HR managers should, after all, be visible and accessible. They should have a physical open door so that staff can seek them out for counsel at any time. However, COVID-19 has wholly disrupted this model for both private and public sector HR leaders.

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