CivicPlus Expands Partnership with AudioEye to Add Accessibility Remediation to its Rec Software

Written by Jessica Marabella

Every government agency must have a digital accessibility strategy, or else it puts itself at risk of non-compliance penalties, lawsuits, and citizen engagement barriers.

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Inclusion in Parks and Recreation

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CivicPlus has partnered with AudioEye, Inc. (NASDAQ: AEYE), to provide enhanced ADA-related digital accessibility capabilities in its parks and recreation management software, CivicRec®. AudioEye is an industry-leading software solution provider that enables public and private sector entities to make their content more consumable for individuals with disabilities reliant upon assistive technology. Its technology monitors digital content for accessibility errors, automatically fixing the most common issues, while its expert team monitors and fixes remaining errors.

CivicRec Senior Solutions Manager Brian Stapleton said every government agency, including parks and recreation, must have a digital accessibility strategy, or else it puts itself at risk of non-compliance penalties, lawsuits, and citizen engagement barriers.

“Parks and recreation leaders around the country make a tremendous effort every day to ensure public parks and facilities are accessible for individuals living with a visual, auditory, or physical impairment,” said Stapleton. “We want to extend that compliance to the digital sphere and help our clients ensure that every citizen interaction with their parks and recreation department, from online event research to in-person attendance, is accessible and inclusive.”

The ability to extend AudioEye functionality to CivicRec marks a growth in the partnership between CivicPlus and AudioEye, which began in 2017.

“AudioEye represents the gold standard in digital accessibility compliance and remediation,” said Stapleton. “Our clients who leverage the AudioEye functionality with their municipal websites report significant citizen satisfaction and the near-total elimination of non-compliance complaints. Most importantly, they are no longer operating in fear of a lawsuit. We want their parks and rec colleagues to enjoy the same automated remediation convenience and peace of mind.”

“Today’s announcement represents an exciting next step in our successful partnership with CivicPlus,” said AudioEye’s Senior Vice President for Customer Advocacy, Sean Bradley. “The extension of the AudioEye offering to the CivicRec platform is another stellar example of CivicPlus’ industry-leading commitment to accessibility.”

Click here for more information about digital accessibility from CivicRec and AudioEye.