As the end of the year approaches, states and local governments are working to allocate their remaining CARES Act funding before it goes away.
Join this roundtable session to connect with fellow communities and learn how they’re using CARES Act dollars for pandemic response expenses, including:
- Citizen request management tools
- Paperless work order technology
- Building alterations and supplies
- Facilities and activities management
- Mobile devices for field crews
- Remote training for staff
- Virtual community engagement and communications
Hosted By:
Mark O’Keefe
Director of Public Communications for the City of Tavares, Florida.
Mark is responsible for the production and dissemination of information about City operations to both the public at large and to City employees. His department serves to inform City residents, employees, businesses and other stakeholders about City operations, Council decisions and how tax dollars are utilized.
Susan L. Underwood
Application & Information Management Services Section Head for the County of Maui, Hawaii
Susan serves the County’s departments and agencies in the use of computer technology to achieve their goals and objectives. Her team in ITSD provide IT consulting, delivery and support services utilizing a framework of industry best practices for IT service management.
Russ Thomas
Interim Director of Public Works at the City of Newberg, Oregon
Russ has over 40 years of experience in providing department management and is responsible for the direct supervision, coordination, planning, and budgetary oversight for the operation and maintenance functions of the Public Works Department.
Andrew Sheehan
Asset Management Coordinator for the City of Wilsonville, Oregon
Andrew is in charge of coordinating and supporting the strategic development of assets for the City of Wilsonville. He also oversees escrow related to replacement reserves, ensuring their work meets established asset management guidelines.
Kent Hartsfield
Business Development Manager, Midwest for Cartegraph
Kent has over 20 years of software solution experience, working with local governments from Maine to California. Kent has witnessed first-hand the evolution of local government, being one of the pioneers of citizen request management/311 software. Kent helps local governments meet their own high-performance government goals through the use of Cartegraph’s comprehensive Operation Management System.
Jon Wiersma
VP Marketing and Strategy, CivicPlus
Jonathan focuses on citizen engagement and marketing communication trends that impact local governments. Jonathan holds a Bachelor of Science Degree in Business Administration. He has over fifteen years of experience in software research and development, process improvement, and digital transformation.
"With COVID-19 hitting, we have a lot more need to go do things online on our website. (We need to) take other kinds of payments online that we don’t normally take online. We have a need for an internet portal for our staff. Things to make it easier for our citizens to find things on our website and conduct business."
Trina Elmes, Events Director, East Wenatchee, WA