Website Design & Hosting
Recreation Management
Emergency and Routine Communications
311 and Citizen Request Management
Agenda and Meeting Management
Codification, Supplementation, Online Code Hosting
Ready-to-Use Apps and Forms
Permitting, Planning, Licensing, Code Enforcement, and Fire Inspection Software
Employee and Talent Management
Technology to Build Better Communities
Established connections with other government technology leaders
Strengthen Resident Trust and Transparency
Digital Tools to Exceed Resident Expectations
Solutions to Increase Revenue and Engagement
Time Saving Resident Service Software
Right-sized Tools for Nimble Administrations
So much noise can leave your citizens confused
You have limited resources and staff
Services are siloed by departments
Your revenue capture capabilities are inconsistent
It’s easy for requests to fall through the cracks
Many of the miscellaneous services get overlooked
Reduce costs by eliminating duplicate work so you can focus on more impactful strategic initiatives.
Be responsive and strengthen citizen trust.
Make it easy for citizens to access and pay for services.
Make it easy for citizens to ask for the services they need and for your staff to respond.
Streamline multistage processes with online tools to support your team’s efficiency.
Easily reach your citizens on any device and allow your workforce to get their job done anywhere.
Location is critical to service delivery from request inputs to tracking and reporting.
Communication is key to closing the loop on requests and delighting your citizens.
Maps, polygons, geotags, and GIS allow citizens to pinpoint the spot of their request.
Write your message one time and send to all the channels that your citizens rely on.
Interact with your community using dynamic content like videos, maps, and photos.
Build dashboards, provide reporting and get the credit you deserve.
Provide a way for citizens to get access to the records they are looking for.
Allow citizens to stay informed about the topics they care about most.
Let your citizens, contact, sign up, pay bills, submit a request and more.
Interactions that reduce the time it takes for citizens to find vital information.
Gather citizen sentiment feedback and keep a pulse on your community.
Our suite of integrated solutions includes:
Demand for digital and no-touch services has grown by 20% in the U.S., which means communities that are not providing modern online experiences are leaving citizens dissatisfied and losing revenue. With CivicPlus online self-service tools, you’ll get hours back in your day, increase revenue and exceed citizen expectations.
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In order to do that, you need to make it easy for citizens to access the services that are available to them. The problem is your services are underutilized because your process is too cumbersome and and frustrating for both citizens and staff, which makes you feel stuck. We believe every community deserves to be great. It shouldn’t be hard to serve your citizens. We understand the frustration of not being able to connect your community with the services they deserve, which is why we have helped over 4000+ local communities digitally optimize their services.
So, tell us your challenge and stop letting your services go to waste and instead meet the needs of your citizens and capture more revenue.
CivicPlus®
302 South 4th Street, Suite 500
Manhattan, Kansas 66502
888-228-2233
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