Positive Civic Experiences Start with a User-Friendly Website:
How a Department Website Can Help You Better Serve Your Citizens

Watch On-Demand

Local government departments want relevant information laid out on their website in a way that helps citizens accomplish their goals without needing to take laborsome or unnecessary steps. One way to accomplish this goal and create positive citizen experiences is through implementing a department specific website.

In this recording, our citizen engagement experts cover what a department website is, what it can help you accomplish, and best practices for sharing departmental information with your citizens.



Your Host: Jamie Shannon, CivicEngage Product Manager

Jamie has over 15 years of experience working in the government technology sector. In her role as a CivicEngage® product manager, Jamie draws on knowledge gained from responsibilities working within the account management, client support, and product management teams at CivicPlus to help define the roadmap for CivicEngage based on technology advancements, client needs, and the local government engagement landscape. Jamie holds a Bachelor of Science Degree in Business Administration with a concentration in Marketing from Colorado Technical University in Colorado Spring, CO, and a Master of Business Administration Degree with a focus on Network and Communication Management from the Keller Graduate School of Management at DeVry University.