Managing Your COVID-19 Communications Using Multi-Channel Technology

Ask any citizen what the one thing was that they wanted most from their local government at the height of the COVID-19 crisis (and still today), and they’ll tell you communication. COVID-19 has redefined citizens’ relationships with their local government. Your citizens want regular, proactive, transparent news, updates, information, and guidance, and they want it from every possible communication channel.

Fortunately, all you need to deliver on these expectations is a content management system (CMS) with multi-channel communication functionality.