Online Forms: The Whys, the Hows, the Dos, and the Don’ts

In this recording, Kelly Cook, CivicEngage^® Product Director, and Jamie Shannon, CivicEngage Solutions Manager, share best practices for creating digital forms that optimize the citizen engagement process and your internal administrative workflows.

You'll Learn:

• Why online forms are a small but powerful tool to demonstrate transparency and build citizen trust
• How to ensure citizen satisfaction with optimal feedback loops
• How to optimize the digital user experience
• How our CivicEngage Form Center will allow you to leverage every best practice and save you time