Online Forms: The Whys, the Hows, the Dos, and the Don’ts

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In this recording, Kelly Cook, CivicEngage® Product Director, and Jamie Shannon, CivicEngage Solutions Manager, share best practices for creating digital forms that optimize the citizen engagement process and your internal administrative workflows.


You'll Learn:

  • Why online forms are a small but powerful tool to demonstrate transparency and build citizen trust
  • How to ensure citizen satisfaction with optimal feedback loops
  • How to optimize the digital user experience
  • How our CivicEngage Form Center will allow you to leverage every best practice and save you time