What You Need to Know About Vaccine Distribution in Your Community

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While the Federal government is directing the health response to the COVID-19 pandemic, it’s up to you, the local government officials and health departments, to be the managers and distributors of the highly sought vaccines. In addition to the intense volume of calls from citizens requesting vaccine information and website traffic increasing 1000-fold, you also have to manage protected health information (PHI) in a secure and compliant manner.  

 

In this recording, our engagement experts share best practices that our CivicEngage® clients are utilizing to prepare their community for vaccine distribution and explain how they are providing their citizens with timely resources utilizing CivicPlus® products. They'll also discuss client examples and industry data that provides insights on:

  • Current CivicPlus solutions that support sign-ups, alerts, and scheduling
  • Communication best practices to help deliver clear, concise, and timely messages
  •  The importance of collecting data in a secure and compliant manner
  • Responding to increased website traffic and phone calls 
  • Lessons learned from communities that have successfully implemented their vaccine response programs

Jonathan Wiersma1

 

Your Host: Jonathan Wiersma

As the CivicPlus Vice President of Marketing, Jonathan focuses on citizen engagement and marketing communication trends that impact local governments. Jonathan holds a Bachelor of Science Degree in Business Administration. He has over fifteen years of experience in software research and development, client service, process improvement, product implementations, sales, and marketing.