Your Ultimate Guide to a Successful Website Redesign
A website redesign project is an important undertaking that should improve how your residents access information and engage with your local government.Download Now
Do You Need a Municipal Website? Get a Report on How Your Current Website is Performing
When you choose CivicEngage® you partner with an award-winning team of municipal website experts who act as extensions of your administration, prepared to help you implement and maintain your website every step of the way. Our CivicPlus® Technical Support Team was presented with a Bronze Stevie® Award in the Front-Line Customer Service Team of the Year – Technology Industries category in the 13th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.
Toll-free phone and email support 7 a.m. to 7 p.m. CST Monday through Friday, plus 24/7 emergency support. Live chat weekdays from 10 a.m. to 4 p.m. CST.
All of our technical support specialists are located right here in the United States. Our headquarters is located in Manhattan, KS.
Our goal is to respond to all email support requests within four hours during normal business hours, and within two hours for voicemails left with our support team.
We provide continual support for updates and fixes as soon as they are available to clients, as well as maintenance rollouts, and quarterly enhancements.
Our online support solution has been designed to meet the needs of our clients. The Help Center provides support and resources for our entire suite of software solutions. Utilize the Help Center to:
New CivicEngage MobileAdmin App coming in December 2016
CivicEngage has helped over 3,500 local governments engage with their citizens. Complete the form below and see if CivicEngage is right for you.