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White Paper: How the COVID-19 Crisis is Helping Municipalities Grow Citizen Trust

And Reestablish Themselves as Trusted Sources of News and Information

Recent research from the Pew Research Center indicates that citizens are seeking news and information about the COVID-19 pandemic from a variety of sources, and critical to a growing segment is their municipal leadership.

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Download the White Paper Now

This white paper explores:

  • Citizens’ shifting confidence levels in local and national news sources
  • Where citizens are obtaining pandemic news coverage
  • The storylines citizens care about most
  • How municipalities can use their pandemic response strategy to grow citizen trust


Bonus Content! Five strategies for encouraging citizens to sign-up for emergency alerts.