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CP Connect™ offers the foundational functionality of a 311 and citizen request management system with integrated citizen engagement features you would only expect from the leader in local government technology. This all-in-one solution allows you to receive, respond, react, and report on all citizen inquiries, suggestions, submissions, and requests from any channel, all from a single inbox.

The CP Connect self-guided demo allows you to explore the following features at your own pace:

  • Inbox - Receive and respond to all messages via the citizen’s original communication channel
  • Service Requests - Convert citizen requests directly into service requests with transparent monitoring and automated follow-ups
  • Issues - Associate citizen feedback that doesn’t require immediate action with community issue reports so that citizen insights are never lost

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