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Our solutions power and empower positive citizen interactions
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We empower municipal leaders to transform interactions between citizens and government into consistently positive experiences that elevate citizen satisfaction, increase revenue, and streamline operations.
We’ve created the industry’s first Civic Experience Platform, which local governments leverage to deliver municipal services to citizens in personalized, one-stop, and frictionless ways. Our customers tell us they now have an empowering, effective, and easy way to get things done—and positive feedback for their services is at an all-time high.
“The term civic experience encompasses every citizen-government interaction—positive and negative. It includes everyone who wants to participate on a committee and everyone who needs to pay a ticket. It encompasses everything from the roads citizens drive on to the process of running for election. Our job is to improve each of those experiences.”
- Brianna Sunryd, Town of Amherst Communications Manager & Community Participation Officer
Developed specifically to enable municipalities to deliver consistently positive interactions across departments and services, the Civic Experience Platform includes technology innovations that deliver the three must-have capabilities noted below.
Personalized experience enablers for diverse interactions and citizen needs.
One-stop coverage where citizens access and staff administer municipal services.
Advanced technology that enables workflow automation, analytics, and reporting.
CivicPlus®302 South 4th Street, Suite 500Manhattan, Kansas 66502888-228-2233