Technology to Power and Empower Positive Civic Experiences

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Powering and Empowering Local Government

We empower municipal leaders to transform interactions between citizens and government into consistently positive experiences that elevate citizen satisfaction, increase revenue, and streamline operations.

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Why Choose CivicPlus?

We’ve created the industry’s first Civic Experience Platform, which local governments leverage to deliver municipal services to citizens in personalized, one-stop, and frictionless ways. Our customers tell us they now have an empowering, effective, and easy way to get things done—and positive feedback for their services is at an all-time high.

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“The term civic experience encompasses every citizen-government interaction—positive and negative. It includes everyone who wants to participate on a committee and everyone who needs to pay a ticket. It encompasses everything from the roads citizens drive on to the process of running for election. Our job is to improve each of those experiences.”

- Brianna Sunryd, Town of Amherst Communications Manager & Community Participation Officer

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Developed specifically to enable municipalities to deliver consistently positive interactions across departments and services, the Civic Experience Platform includes technology innovations that deliver the three must-have capabilities noted below.

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Intelligent Citizen Portal

Personalized experience enablers for diverse interactions and citizen needs.

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Unified Service Center

One-stop coverage where citizens access and staff administer municipal services.

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Civic Efficiency Engine

Advanced technology that enables workflow automation, analytics, and reporting.

More About our Civic Experience Platform

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