“We’re looking to our website to help with outreach and inclusion. We want our diverse community to connect and learn from each other by sharing their unique cultural perspectives. We would like to see continued involvement from everyone to help shape our future.”
Cynthia Rozanc, Information Systems Division
The city’s old site was dated in both appearance and content which did not reflect the community’s vibrant culture. Cynthia Rozanc of the city’s Information Systems Division said there were “too few people to handle too many requests,” which made it difficult to keep information fresh. They looked to CivicPlus for a user-friendly system that would enable even non-technical city staff to update the website more efficiently and promptly.
With its new website in place, Beaverton received a Sunny Award for having one of the most transparent government websites in the nation, and was recognized for having one of the top city websites with an A+ grade. They’ve found that users especially enjoy the filtering function of the Calendar module which allows them to see events by one department or all—viewer’s choice. Rozanc says Notify Me is an efficient way to communicate information and Form Center makes it easy to gather feedback from the community. “Form Center is very helpful,” she said. “We usually conduct surveys after each event to help us improve services to our community.”