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produces webinars, enhancements, and newsletters each month to help you stay informed
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February 9. 2023
Tips and Best Practices for Setting Up Your Meetings Using Your CivicPlus Agenda and Meeting Management Software
Whether you've been using our system for years or one day, we're here to answer all your questions. We'll dive into design elements, meeting type creation, customization, and more, plus give you time to ask additional questions at the end.
February 1, 2023
CivicPlus Central Quarterly Software Enhancements
We’re excited to share our latest software improvements and showcase how they’ll help you better serve your residents and improve your department and your website's outreach.
January 31, 2023
How to Set Up and Configure Your CivicPlus® Portal
Learn how to set up and configure your CivicPlus Portal so that it can serve as a critical tool that powers your resident engagement strategy and empowers feelings of trust and transparency with your community.
January 26, 2023
Create Personalized Resident Interactions with Constituent Profiles
Our solutions director shares how our software's Constituent Profile feature optimizes your investment in a CRM system and, more importantly, can help you delight residents with every digital interaction.
January 12, 2023
How to Handle Trolls: Protect Your Online Space While Respecting Free Speech
Trolls are no fun, and we don't mean the grisly beasts lurking under bridges within fairy tales' pages. We're talking about the people who leave inaccurate, hate-filled comments online. Since filtering through trolling comments can be annoying and offensive, the team at ArchiveSocial has put together a webinar with tips on protecting your online presence from trolls.
December 16, 2022
How Mass Notification Software Can be Used in Cold Weather-Related Emergencies
Our software can send standard cold weather warnings, e.g., a freeze warning and reminder for locals to prep their plumbing accordingly. Kaitlyn and Beth will also cover how implementing CivicPlus’ Mass Notification system can save lives during cold weather emergencies.
December 12, 2022
CivicPlus Municipal Website Evolve, the Next Generation of Website Content
We’ve compiled our best features and tools from our Municipal Website Evolve solution, and you'll also hear what makes CivicPlus an ideal website redesign partner.
November 29, 2022
Data and Reporting Capabilities Available with Your SeeClickFix 311 CRM System
In this recording, you'll learn how to use reporting data in your 311 CRM system to demonstrate your administration’s responsiveness and community repair progress to your residents and earn the gratitude you and your team deserve.
November 17, 2022
The Time-Saving Magic of Adding Process Automation Software to Your CivicPlus® Website
It’s time to work smarter, not harder. And we have just the technology tools to help.Our CivicPlus® Process Automation and Digital Services solution lets you automate tasks and daily processes to free up more time to govern, serve, and operate your administration. It also allows you to provide resident-facing digital services, increasing revenue and reducing time spent by both staff and residents. When integrated into your CivicPlus website, it’s a time-saving, automating, resident satisfaction-creating tool to help take manual steps out of routine processes and put time back into your day.
November 16, 2022
To Redesign or Not Redesign? It’s Not Even a Question (the Answer is Yes).
In this recording, you’ll learn the following: The ability to reprioritize your homepage based on recent user data Future-proofing buttons and links Ongoing web governance and accessibility compliance maintenance Search optimizationAesthetic improvements that will make your residents say 😯
November 10, 2022
10 Best Practices to Enhance Your Public Meetings
As a small government leader, every piece of technology you invest in needs to work three times as hard to maximize your investment and help supplement your lean staff. Good news. 👍 We designed the right-sized solution set for communities like yours based on our over 20 years of serving villages, towns, townships, and small cities and counties.
November 2, 2022
The Latest Enhancements to Your SeeClickFix 311 CRM
We’re excited to share our latest software improvements to your SeeClickFix 311 CRM and showcase how they’ll help you better serve your residents and 10-X your team’s productivity.
November 1, 2022
Turn Potholes into Praise with the CivicPlus® SeeClickFix 311 CRM
In this recording, you’ll see: 👀- Our software’s service request submission and task management functionality - Integrations with industry-leading asset management tools - How easy it is to manage requests and respond to individual resident feedback - Available reporting to help you identify trends and proactively plan resources
October 28, 2022
Hackers Can Be Spooky: The Importance of Security Awareness
During this webinar presentation, our team discusses: The latest cybersecurity threats, How to protect your remote workers, Election security, Security awareness considerations for all staff members and digital content managers
October 27, 2022
Create the Ultimate Civic Experience with Integrated Public Meetings, Code, and Website Technology
October 26, 2022
CivicPlus® Central Quarterly Software Enhancements
We’re excited to share our latest software improvements and showcase how they’ll help you better serve your residents and improve your department’s outreach.
October 20, 2022
Introducing Our New Agenda and Meeting Management Public Portal
Our new public portal—integrated with our CivicPlus® Agenda and Meeting Management solution, allows your community members to easily access and navigate local government public meeting information and documentation from a single, customizable, easy-to-use web page.
September 28, 2022
Webinar Recording: How to Optimize Your Website with Chatbot Data
In this webinar recording, Kaitlin Berry, CivicPlus® Solutions Engineer, to learn how adding a chatbot to your website can help you understand how your residents navigate your website, the information they look for most commonly, identify information gaps, and inform your website redesign strategy.
September 22, 2022
Webinar Recording: Building Resident Trust Through Real-Time Code of Ordinances Transparency
As resident interactions evolve to meet escalating contactless government expectations, it’s more important than ever to provide residents with a transparent, accessible, up-to-date code of ordinances. In this session, you’ll learn about the following:
September 21, 2022
Webinar Recording: Municipal Website Best Practices
In this webinar recording, we review municipal website best practices that will help get your website where it needs to be in terms of functionality, accessibility, and ease of use for residents, businesses, and visitors.
September 19, 2022
Webinar Recording: Introducing Your New CivicClerk® Agenda and Meeting Management Public Portal
Our new public portal makes it even easier for community members to access your public meeting information and documents from a single, customizable, easy-to-use web portal.
September 13, 2022
Webinar Recording: CivicPlus Portal
Discover how you can give residents the convenience and functionality they desire, with a simple and intuitive starting place for all the CivicPlus® solutions your municipality utilizes.
September 8, 2022
Recorded Demo: Software Integration Benefits of the CivicPlus® Agenda and Meeting Management solutions, Online Code Hosting, and Municipal Websites
Software integrations are a vital component in the success of any government technology software stack, but it’s not always easy to know how or what software integrates together.
August 4, 2022
Best Practices for Amending your Code
Your code of laws is not a static document. It’s a tool for governance and evolves to meet the changing needs of your community.
August 25, 2022
Webinar Recording: Strategies for Planning and ManagingARPA Funds
Since the onset of the COVID-19 pandemic, local governments have struggled to get the resources necessary to adequately address staff needs, provide contactless services for residents, and continue advancing technology through digital solutions to promote positive civic experiences.
July 27, 2022
CivicPlus® Process Automation and Digital Services Quarterly Enhancements
Your Process Automation and Digital Services software team has implemented several enhancements based on valued customer feedback.
July 19, 2022
CivicPlus® Mass NotificationsQuarterly Software Enhancements
We’re excited to share our latest software improvements and showcase how they’ll help you better serve your residents and improve your department’s outreach.
July 14, 2022
CivicPlus® Municipal Website Software Enhancements
We’re excited to share our latest software improvements and showcase how they’ll help you better serve your residents and improve your team’s productivity.
June 29, 2022
Super Clerk vs Superhuman: How to Avoid the Burnout Syndrome
Watch this webinar recording to: Find out why having aspirations to be superhuman isn't sustainable, discover the pitfalls of pushing yourself to the brink of unhealthiness, and learn how to avoid the burnout syndrome
June 23, 2022
Codification Best Practices for Local Governments
In this recording, you'll learn the best practices when it comes to publishing the most accurate codebook possible, as efficiently as possible, with or without software.
June 23, 2022
A Step-by-Step Guide to Digital Transformation for Parks and Recreation Departments
During this recording, you'll learn how leaders in smart cities and counties have been identifying effective entry points to move toward digital transformation models by leading digital transformation initiatives in their communities.
June 15, 2022
CRM Software Enhancements
In this recording we'll cover: New block submission category feature, Integration improvements, Expansion of Constituent profiles Updates to Conversations omni-inbox, and more.
June 9, 2022
Engaging your Residents withImpactful Civic Experiences
In this recording, Customer Sucess Managers, Juliane Fisel, and Dan McLeggon, guide you through some of the ways staff and departments can engage with their public; through the digital tools at their disposal and across all channels utilized by residents.
May 17, 2022
Introducing the New Permitting, Planning, Licensing, Code Enforcement, and Fire Inspection Solution from CivicPlus®️
In this recording, you'll see an overview of our Permitting, Planning, Licensing, Code Enforcement, and Fire Inspection software.
May 12, 2022
CivicClerk® Product Enhancements
In this recoding, you'll learn the latest and greatest improvements and see how they’ll help you better serve your residents and improve your team’s productivity.
April 7, 2022
Recap of CivicEngage® Evolve 2021 Product Enhancements
In the recording, our solution team goes through each update to ensure you're taking full advantage of these enhancements.
March 17, 2022
CivicEngage® Google Analytics Overview of Reporting Data and Custom Reports
In the recording, we’ll be answering some common questions we’ve received from users and sharing how our local governments are getting the most out of Google Analytics.
March 3, 2022
SeeClickFix Product Enhancements
In this recording we cover recent enhancements made to the SeeClickFix platform
January 20, 2022
CivicOptimize® Product Enhancements
In this recording, our team discusses the latest enhancements and showcases some of their uses.
January 12, 2022
Is Your Social Media Content Fully Accessible?
In the recording above, special guest, Emily Shuman, Director of the Rocky Mountain ADA Center, and certified ADA coordinator and CivicPlus Partner Manager, Don Torrez, to learn how to ensure every resident in your community has equitable access to your social posts, tweets, and shares.
December 15, 2021
Newest Solution Enhancements to CivicReady®
In this recording, our CivicReady team shares the latest solution enhancements and how to optimize your CivicReady system.
December 14, 2021
Email Protections and Security
In this recording, hear about what email security precautions your organization should be taking to protect itself from a cyberattack, along with best practices for identifying malicious or fraudulent emails.
December 7, 2021
Get a Sneak Peek at the Current Iteration of Our New CivicPlus Portal
In this webinar, CivicPlus® Vice President of Product Strategy Ryan Strait talks about the vision for our CivicPlus Portal and its current functionality.
November 17, 2021
How a Department Website Can Help You Better Serve Your Citizens
In this recording, our citizen engagement experts cover what a department website is, what it can help you accomplish, and best practices for sharing departmental information with your citizens.
November 10, 2021
2021 Q2 & Q3 CivicClerk Solution Enhancements
See the latest enhancements from CivicClerk.
November 9, 2021
ARPA Funds Case Study: Best Practices for Use, Reporting, and Community Engagement
In this recording, hear from special guests Jack Reagan with UHY Advisors Inc., Dr. Kai Boggess-de Bruin, Chief of Staff at Anne Arundel County Government, and Tim Booker, CEO of Civil Space, about how Anne Arundel was able to take full advantage of their ARPA funds and utilize inclusive citizen engagement tools to pursue meaningful and difference-making initiatives within their community.
November 3, 2021
Introducing Document Management
In this recording, we are excited to share our latest add-on* available for your CivicRec solution. CivicRec Solutions Director Brian Stapleton talks more about the new Document Management and Secure File options. Brian will share an overview of Document Management as well as provide introductory instructions. Brian will also share use cases and pricing.
October 21, 2021
2021 CivicEngage® Q3 Enhancements
In this recording, we are pleased to share our latest CivicEngage feature enhancements. Join Jamie Shannon, CivicEngage Product Manager, for a walk-through of our latest time-saving features that are sure to create positive civic experiences in your community.
October 6, 2021
Change is Good. How to Live it, Love it, and Lead it.
If you’re exploring how the past year will impact you and your role as a clerk long-term or hoping to be a positive agent of change among peers who are hesitant to step outside of their comfort zone, this webinar will help you assess your fears and feelings about change, understand why humans are sometimes resistant to positive change like new technology or processes, and identify strategies that you can use every day to lead your organization through change
September 30, 2021
Practicing Inclusive Engagement: An In-Depth Presentation from our Community Engagement Partners at Civil Space
In this recorded webinar, Renée Mak and Kevan Gilbert from Civil Space discuss the challenges, approaches, and benefits of decision-making that involves a group of citizens that better represents your whole community, including a diverse cross-section of race, age, citizenship status, income, ability, education level, and housing status.
September 23, 2021
Online Forms: The Hows, the Dos, and the Don’ts – Part 2
Online forms are a vital part of your civic organization and encourage positive citizen communication and engagement. In this webinar recording, Jamie Shannon, CivicEngage Solutions Manager, explains how forms are a small but powerful tool in optimizing the digital user experience and help build citizen trust.
September 22, 2021
See What’s New with SeeClickFix®
Our SeeClickFix team has been hard at work these last few months to bring you the updates you need to power and empower your department and staff.
September 14, 2021
The Life-Saving Power of FEMA’s IPAWS
Ninety percent of local governments are not as prepared as they could be with the help of the Federal Emergency Management Agency's (FMEA) Integrated Public Alert and Warning System (IPAWS). IPAWS is a necessity for local governments to most effectively communicate emergencies and yet so few are equipped to do so. We will explore the reasons for this gap and provide practical assistance to help communities using IPAWS and those who are not yet certified.
September 2, 2021
See the Lastest Features with CivicReady
In this recording, our solution innovators walk through our new time-saving, message-amplifying upgrades.
August 24, 2021
Could a Chatbot be the Key to More Positive Civic Experience in Your Community?
In this recording, our technology innovators talk through how chatbot technology frees up municipal staff for critical project work while creating digital and delightful citizen interactions.
August 11, 2021
ARPA Guidance for Local Governments: A Discussion with Our Expert Guest from Witt O’Brien’s
Local government leaders already reeling from the negative financial impact of the COVID-19 pandemic have been struggling to understand the terms and requirements of receiving, utilizing, and reporting American Rescue Plan Act (ARPA) funding. To help make sense of the latest legislation, we’re bringing you expert guidance from Witt O’Brien’s.
August 5, 2021
2021 Ransomware Attacks – Building a Plan to Protect Your Community
In this recording, our cybersecurity experts from our partner SilverSky break down the most recent cyberattacks, lessons learned from their outcomes, and how you can start to audit and secure your community’s information technology network before it is too late.
August 3, 2021
Anonymous Citizen Engagement in Law Enforcement
Learn how to use technology solutions to bring together law enforcement and citizens to help build trust, save victims, and fight help reduce crime.
July 26, 2021
National Disability Independence Day: A Celebration and Discussion of ADA Laws and Their Effects on Web Development
In this recording, our accessibility expert, Angie Brunk, discusses her own experience in navigating government websites as a sight impaired UX designer, best practices for accessible government website design and functions, and what is on the horizon for ADA compliance.
July 22, 2021
Introducing Conversations, a Multi-Channel Communications Tool from SeeClickFix
In this recording, our SeeClickFix team takes you through Conversations, our latest tool designed to eliminate communication barriers between citizens and their leaders and make it easier to provide the highest quality public service and support.
July 20, 2021
CivicEngage® Central 2021 Q2 Enhancements
In this recording, our Solution Manager, Jamie Shannon, will take you through the new capabilities, updated functions, and best practices for getting the most out of your CivicEngage solution.
June 23, 2021
Best Practices for Using Internal Communication Functionality During an Emergency
In this recording, our public safety experts outline best practices for using internal communication functionality as part of your emergency and mass notification system.
June 22, 2021
Online Forms: The Whys, the Hows, the Dos, and the Don’ts
In this recording, Kelly Cook, CivicEngage® Product Director, and Jamie Shannon, CivicEngage Solutions Manager, share best practices for creating digital forms that optimize the citizen engagement process and your internal administrative workflows.
May 25, 2021
We’ve Added Approval Workflows to Our Digital Optimization Solution – See CivicOptimize® Productivity Enhancements
In this recording, reintroduce yourself to the advanced CivicOptimize Productivity. We’ll take a look back at all of the CivicOptimize enhancements made over the past year.
May 20, 2021
The Latest Enhancements to your CivicClerk® Solution
In this recording, our CivicClerk solution experts walk through the latest and greatest improvements and showcase how they’ll help you better serve your citizens and improve your team’s productivity.
May 20, 2021
Accessibility Now and in the Future: An Exploration of Where Digital Accessibility is and Where It’s Headed
In this recording, you'll take the next step forward in your accessibility compliance strategy with our digital accessibility experts on Global Accessibility Awareness Day
April 22, 2021
CivicEngage® Central Q1 Enhancements
As always, your suggestions fuel our innovation. In this recording, Solution Manager, Jamie Shannon, takes you through the latest time-saving improvements that were suggested by our #CPfamily, and local government difference-makers like you.
April 14, 2021
Watch a Demonstration of the New CivicClerk® and Plan for Your Free Upgrade to Our New and Improved Software
More than an enhancement. More than a feature launch. We are re-releasing our modern agenda and meeting management solution with new modules and functionality based on your feedback.
March 31, 2021
Practicing Inclusive Engagement: Exploring More Inclusive Community Engagement with the Civil Space Public Consultation Platform
In this recording, Tim Booker and Kevan Gilbert discuss the challenges, approaches, and benefits in transitioning to a reality where you involve a group of citizens that better represents your whole community, including the diverse cross-section of race, age, citizenship status, income, ability, education level, and housing status.
March 30, 2021
CivicClerk® Agenda and Meeting Management Solution
In this recording, Jillian Algiere, CivicClerk Solution Engineer, walks you through a first-hand look at CivicClerk, our enhanced agenda and meeting management software, and how it can help you collaborate with your staff and provide transparency and access to citizens.
March 25, 2021
Start Protecting Your Administration from a Ransomware Attack Today
John Devenyns from SilverSky provides an in-depth explanation of the risk of ransomware on the public sector and practical advice for how you can safeguard your data. This webinar contains valuable guidance for both technical and non-technical municipal leaders.
March 23, 2021
The New and Improved CivicReady
We've heard your feedback and user innovation requests and CivicReady is now offering more time-saving features and functionalities to keep your citizens safe and informed.
March 18, 2021
The Latest Enhancements to Your SeeClickFix Solution
We’re excited to share our latest product improvements and showcase how they’ll help you better serve your citizens and improve your team’s productivity.
March 11, 2021
How to Protect Your Data and Citizens in the Fight Against Cybercrime
In this recording, Jason McGinnis from our cybersecurity partner, SilverSky, for an educational discussion on the fundamentals of cybersecurity, an overview of sophisticated tactics cybercriminals are using, and steps you can take to maintain a proactive cybersecurity plan
March 2, 2021
What Local Governments Need to Know About the SolarWinds Data Breach
What do we know about the SolarWinds data breach, and what lessons can IT leaders learn to help them fortify their digital properties? In this recording, our special guests from our cybersecurity partner, SilverSky, will walk you through an in-depth analysis of the SolarWinds hack and best practices to keep your data secure.
February 25. 2021
What You Need to Know About Vaccine Distribution in Your Community
In this recording, our citizen engagement experts discuss best practices that our CivicEngage® clients are utilizing to prepare their community for vaccine distribution and explain how they are providing their citizens with timely resources utilizing CivicPlus products.
February 24, 2021
Learn Why Your Fellow Clerks are Switching to CivicClerk®
In this recording, Megan Asikainen, former City Clerk and CivicClerk Solution Manager, will go over why so many of your fellow clerks are switching to our newly redesigned agenda and meeting management software
February 23, 2021
Digital Accessibility for Local Governments 101: What Compliance Looks Like in 2021
Join our accessibility experts as they discuss important definitions, like WCAG 2.0 and how a visual, auditory, or physical disability impacts one’s digital engagement experience, digital accessibility requirements related to local government websites, assistive technology and its dependence on accessible website content, Resources to help improve digital accessibility, and CivicPlus®’s commitment to helping you stay compliant
February 18, 2021
Introducing CivicPlus Chatbot
CivicPlus Chatbot is designed to convincingly simulate the way a human would behave during a customer service interaction. Our advanced technology combines the power of site search and artificial intelligence (AI) to deliver exceptional customer experiences to citizens using your CivicEngage® website.
February 11, 2021
Introducing CivicOptimize Volunteer, a Solution for Volunteer Management in Your Community
Organizing and deploying volunteers takes lots of communication, which is why we’re introducing CivicOptimize Volunteer, a solution to help you recruit, screen, approve, and communicate with volunteers.
January 14, 2021
2020 Q4 CivicEngage Enhancement Webinar
Join our solutions experts to learn about the latest enhancements to our CivicEngage content management system (CMS) system.
November 12, 2020
2020 Q3 CivicEngage Enhancement Webinar
You’ll never stop improving your community, and we’ll never stop improving our solutions so you can more easily and efficiently engage your citizens.
October 29, 2020
What You Need to Know About the Intersectionof COVID-19 and Cybersecurity
Hackers and cyber-extortionists are attempting to take advantage of the COVID-19 crisis by attacking public sector websites. We’re here to stop them. Watch as our security team talks about the latest threats and how you and your content managers can protect your digital properties.
October 27, 2020
Explore the Newest Integrations and Tools Available from CivicPlus
Data siloes are out, and integrations are in. Time-consuming is out, and timesaving is in. Separate systems are out, and your integration technology platform is in. You’ve chosen to be part of our #CPfamily because we’ve promised to continually provide ways to use our integrated solutions to conveniently engage citizens, expedite tasks, and maintain your digital presence. We’ve got some new tools to show off that are taskforce multipliers, designed to help you keep doing more with less.
October 23, 2020
CARES Act Roundtable Discussion Hosted by CivicPlus® and Cartegraph®
As the end of the year approaches, states and local governments are working to allocate their remaining CARES Act funding before it goes away. Hear how other local governments are using their CARES Act funds.
October 22, 2020
Securing Your Shared Application Data with CivicOptimize™ Productivity
The protection of your data is crucial, but so is the ability to share it across your CivicPlus solutions and third-party applications. Hear our experts share how our low-code development software enables you to eliminate process redundancies while keeping shared data protected from cyber threats.
October 14, 2020
CivicClerk® Solution Enhancements
Your suggestions, wishes, and needs inspire our innovation. Join our solution experts to be among the first to experience our newest solution enhancements to CivicClerk
September 28, 2020
The Ongoing Impact of COVID-19 on Local Governments: Silver Linings and Shifting Priorities
In July 2020, nearly 400 local government officials and staff from across the U.S. took the Local Government’s Next Normal Survey* to shed light on how COVID-19 is shifting priorities and pain points. In this panel webinar, we’ll share what’s top of mind for these municipalities including insights from ELGL, The Atlas, and CivicPlus.
September 30, 2020
Time-Saving Microsoft Power Automate Functionality from CivicOptimize
Our solutions team discusses the new Microsoft Power Automate functionality available from our CivicOptimize Productivity low-code development solution.
September 29, 2020
Why COVID-19 Just Made Digital Accessibility More Important Than Ever
Our special guest Marsha Schwanke, web specialist from the Southeast ADA Center, one of ten regional centers in the ADA National Network and a project of the Burton Blatt Institute at Syracuse University, discusses the impact of the COVID-19 pandemic on ensuring equitable access to civic information and the need for digital-first content.
September 10, 2020
How CivicReady Can Power Your Emergency Communications
We’re all part of a community and understand the need for trusted, time-sensitive communications from our local leaders. It’s why, at CivicPlus®, we’re proud that over 4,000 municipalities rely on our integrated solutions to communicate critical events that impact their community
August 25, 2020
Lessons Learned from Municipal Technology Leaders During COVID-19
Citizens’ expectations for online access to civic resources has been growing for years, but the COVID-19 pandemic accelerated municipalities’ need to migrate services online rapidly to ensure business continuity.
August 20, 2020
Managing COVID-19 Comms Using Multi-Channel Tech
Ask any citizen what the one thing was that they wanted most from their local government at the height of the COVID-19 crisis (and still today), and they’ll tell you communication. COVID-19 has redefined citizens’ relationships with their local government. Your citizens want regular, proactive, transparent news, updates, information, and guidance, and they want it from every possible communication channel.
August 18, 2020
Lunch and Learn Series: Look Up to the Stars—A Virtual Astronomy Experience
Kevin Manning, an award-winning astronomer, and consultant to NASA, discusses how he transitioned his in-person astronomy camps to engaging, virtual offerings.“Look Up to the Stars—a Virtual Astronomy Experience,” aims to generate interest and foster scientific literacy in children and adults through a variety of both single session and week-long astronomy programs
July, 28 2020
CivicOptimize Client Conversations: Manitou Springs, CO
Local government leaders are looking for ways to continue to improve and bring services online, especially now during the Covid-19 crisis. Join us to learn how Manitou Springs, Colorado is utilizing our software to meet citizen and staff needs.
July 22, 2020
2020 Q2 CivicEngage Enhancement Webinar
Join our CivicEngage solution experts to learn about the latest client-requested enhancements to our CivicEngage website design solution.
July 15, 2020
Fostering Open Dialogue on Racial Equity in Your Community
Over the past several weeks, communities across the nation have experienced needed dialogue, discussion, and engagement on the topic of racial equity in our country. To help local leaders channel passionate voices on this topic and facilitate proactive, actionable, and healing discussion, CivicPlus® is hosting a training session with intercultural leadership and community engagement process specialists.
July 9, 2020
What Local Governments Need to Know About CARES Act Funding
With CARES Act funding, your municipality may be eligible to use the funds to implement new technology to help ensure business continuity in the wake of COVID-19.
June 24, 2020
Municipal Web Design Best Practices and What We Learned from COVID-19
Join two of our award-winning designers for best practices in municipal web design that any content creator can master (no coding skills or fine arts background required).
June 23, 2020
Sandy City, UT Shares How It’s Using Low-Code Development to Take Services Online Fast
Sandy City, UT is committed to enabling online citizen self-service and streamlining its back-end workflows by integrating its disparate systems. When COVID-19 disrupted its City—and the world—the pressure was on to migrate services online fast. See how they accomplished just that CivicOptimize Productivity.
June 11, 2020
Now Available: CivicClerk 8
Municipal clerks have been working tirelessly to maintain administrative business continuity and document access despite a global pandemic and safer-at-home mandate. So we want to introduce to you, CivicClerk 8. More than an enhancement. It’s a revolution, and it’s available now.
May 21, 2020
A Personal and Practical Look at Digital Accessibility On Global Accessibility Day 2020
We're thinking about access, not in theory, but in practice and from the perspective of a citizen who knows what it means to be reliant on accessibility remediation tools.
May 18, 2020
Part III: The Future of Parks and Recreation What We Know and Where We’re Going
Watch a recording of our three industry insiders to hear what they’ve learned, how they pivoted, and what they believe we can expect for the rest of 2020
May 13, 2020
CivicReady: Client Conversations
Every community’s response to the COVID-19 pandemic is personal and unique; however, we believe that shared learning creates stronger responses.
May 5, 2020
CivicRec COVID-19 Enhancements
Based on follow-up questions we received after our recent webinar, Using CivicRec® in Your COVID-19 Response, we’re coming back with more tips and showcasing our latest solution enhancements based on your feedback.
April 9, 2020
CivicClerk: Take a New Look
More than an enhancement. More than a feature launch. We are re-releasing our modern agenda and meeting management solution with new modules and functionality based on your feedback. Join us to be among the first to see how your needs have helped us shape an even more flexible and robust solution.
March 18, 2020
Creating a Learning Culture
If you’re ready to leverage learning to retain top talent, join us to learn how local government HR leaders can build a genuine and engaging culture of learning within their administration
January 22, 2020
2019 Q4 CivicEngage & Engage 6 Enhancements
Join our CivicEngage product team for our CivicEngage and Engage 6 enhancement webinar and see what you can expect from CivicPlus in 2020
December 5, 2019
CivicPlus Meets Civil Space
To help inform your decision-making and better engage citizens, CivicPlus integrates with the Civil Space public consultation platform.
November 13, 2019
AudioEye Accessibility Webinar
To help you understand the current climate around accessibility compliance, we brought together the following accessibility experts to share their knowledge. Michael Bernal, IAAP Certified Professional in Accessibility Core Competencies, Nancy Hahlbeck, ADA Coordinator ACTCP, Shenyse Lujan, IAAP Certified Professional in Accessibility Core Competencies and Don Torrez, Certified ADA Coordinator.
October 31, 2019
Introducing the New CP Mobile
Our initial release of CP Mobile will give your citizens any time, anywhere access to your CivicEngage® and CP ConnectTMdigital content, and future releases will expand that access to all your CivicPlus® solutions.
October 23, 2019
CivicEngage: Q3 CivicEngage and Engage 6 Enhancement Webinar
You’ll never stop improving your community, and we’ll never stop improving our solutions so you can more easily and efficiently engage your citizens.
September 26, 2019
Platform: Accessibility Roundtable Webinar
With so much emphasis in the media and the industry about compliance expectations for the public sector, and penalty risks and fines, we’re here to set the record straight.
September 19, 2019
CivicRec: 2019 Q3 Enhancement Webinar
We're excited to show you the latest improvements to CivicRec, helping you do more with less.
September 17, 2019
Platform: Introducing CP Mobile
See the changes we've made to CP Mobile to help you reinvent your community's mobile presence.
August 14, 2019
CivicClerk: Accessibility Roundtable Discussion
Learn the importance of accessibility for the Clerk role and what resources you can utilize to stay ahead of the curve.
July 25, 2019
CivicEngage: 2019 Q2 Enhancements
We’re excited to announce the latest improvements to both our CivicEngage content management system and Engage 6 digital content repository.
June 25, 2019
CivicRec: Engaging Diverse Populations
How to use recreation programming to serve underrepresented populations. A roundtable discussion led by our software experts who are also local elected officials and civil servants.
June 13, 2019
CP Connect Webinar
311 and citizen request management software 101 and an introduction to our industry-leading solution.
June 12, 2019
CivicClerk: Changing Systems
How to assess, identify, and transition to a more comprehensive agenda and meeting management software system.
June 12, 2019
CivicRec Enhancements
New functionality and feature improvements released Q2 2019.
May 23, 2019
Modern Meeting Management with CivicClerk
A deep-dive into CivicClerk’s meeting management module. Learn how to leverage our advanced features to lead meetings to optimize engagement among board members, elected officials, and citizens.
May 21, 2019
CivicReady 2.0 Enhancements
We’ve closed the gap on the most commonly cited functionality that mass notification systems lack. Learn how the new CivicReady is the most comprehensive public alerting system available to local governments.
May 15, 2019
Introducing Engage 6
CivicPlus is the first to deliver a truly integrated citizen engagement platform for local government. Take a tour of our digital content repository—the first headless CMS designed for local government.
March 28, 2019
ADA Emergency Preparedness
Local governments are required to meet the digital communication requirements of the Americans with Disabilities Act (ADA). Here’s everything you need to know when it comes to digital emergency communications.
March 21, 2019
We're Taking CivicClerk Modern Functionality and Accessible Support to a Whole New Level
Learn how CivicClerk and CP Media integrate to offer closed captioning on all live and recorded public meeting videos.
February 19, 2019
CP Connect: 311 and Citizen Request Management
Introducing the CP Connect 311 and citizen request management solution—the latest addition to our CivicPlus Platform.
January 17, 2019
CivicEngage Q4 Enhancements
New functionality and feature improvements released Q4 2018.
December 5, 2018
CivicReady: Best Practices for Mobile Messaging
Local emergencies don’t just happen when you’re sitting in the office. Learn how CivicReady is designed to enable public safety officers and communication managers to issue alerts and warnings any time from any device.
December 5, 2018
Do More with Less with CivicRec
A showcase of some of our most popular time-saving recreation management features.
October 18, 2018
Learn How the CivicPlus Security Team Safeguards Your Data
With cyber attacks against local governments on the rise, you need a partner with an experienced and pressure-tested internal security team you can trust. Hear from our security experts what we’re doing to keep your citizen and civic data secure.
October 11, 2018
CivicEngage Q3 Enhancements
New functionality and feature improvements released Q3 2018.
September 27, 2018
CivicHR: Learn Top Talent Acquisition Secrets
The public sector continues to battle private entities for top talent in every job category. Learn our recruitment and hiring best practices to bring the very best into your administration.
September 20, 2018
CivicRec: Choosing and Transitioning to New Recreation Software
Don’t stick with an outdated rec management system out of fear of a software implementation project. We break down everything you need to know to identify and implement a robust, modern solution.
August 9, 2018
CivicPlus Pay
Introducing the latest addition to the CivicPlus Platform: our Pay utility application.
June 12, 2018
CivicReady IPAWS Standalone Access
CivicReady is the only local government mass notification solution capable of offering stand-alone access to FEMA’s Integrated Public Alert and Warning System (IPAWS). Learn how to take advantage of this opportunity.
May 17, 2018
CivicEngage Global Accessibility Awareness
In recognition of Global Accessibility Awareness Day, our accessibility experts explain how to build digital ADA compliance into your administrative DNA.
March 21, 2018
What Our Integrated Technology Platform Means For You
Understand why CivicPlus is committed to being the integrated technology platform that powers local government, and what it means for you and your citizens.
November 11, 2017
CivicReady: Encourage Your Citizens to Sign-up for Alerts and Notifications
Having a mass notification system is not enough. Let us help you showcase its value to your citizens and motivate them to sign up for voluntary alerts.
October 19, 2017
AudioEye Accessibility Webinar
CivicPlus is pleased to announce that it has partnered with accessibility remediation expert, AudioEye. Learn how our new strategic alignment can help you offer digital accessibility solutions to your citizens.
August 16, 2017
CivicHR: Progressive Discipline: A 4-Step Approach
Successfully navigating employee discipline issues is one of the most important but challenging aspects of employee management. Learn how a Progressive Discipline strategy can help.
June 28, 2017
CivicReady: Crisis Communication in an Active Shooter Situation
The number of active shooter events impacting our nation grows every year. Make sure you know how to keep potentially affected citizens and travelers informed if the unthinkable happens in your community.
June 8, 2017
CivicHR: Taking it to the Next Level: How to Select the Right Recruiting Software for Your Municipality
The best communities need access to the best tools to hire the best people. Understand how to assess your administrative needs and analyze marketplace solutions for employee management.
March 23, 2017
Crisis Communication Planning for Local Governments
It’s not if a disaster strikes your community, but when. Learn why you should create a proactive crisis communication plan, and impactful steps to get started.
