A positive and impactful civic experience is what keeps residents engaging with their local government. Every staff member and department in your organization can contribute to a strategy of increased engagement through focus and commitment to consistently creating and providing positive civic experiences—both big and small, simple and complex—to residents in the community.
In this recording, Customer Sucess Managers, Juliane Fisel, and Dan McLeggon, guide you through some of the ways staff and departments can engage with their public; through the digital tools at their disposal and across all channels utilized by residents.
Presenter: Dan McLeggon has been working alongside municipalities in enhancing their SeeClickFix experience since 2018. He takes pride in being able to share best practices, connect innovators, and solve complex challenges. Dan sees SeeClickFix as not just a product, but a tool that empowers government to make the lives of their residents better. When not working with local governments, he can be found plotting his next trip, or juggling DIY projects.