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As the CivicPlus Vice President and General Manager for CivicOptimizeTM, Katrina focuses on ensuring CivicPlus’ integrated solutions evolve to meet the evolving needs of its clients. She applies her expertise in local government project management, ideation and innovation, process management, citizen engagement, and managed services to the leadership of CivicPlus’ CivicOptimize solution suite, helping communities across the nation utilize digital communication platforms to engage citizens.
Katrina holds a Bachelor of Science Degree in International Relations from the United States Military Academy at West Point, a Master of Science Degree in Organizational Psychology and Leadership from Teacher’s College at Columbia University, and a Master of Science Degree in Public Policy Administration from the University of Missouri-St Louis. She has over 20 years of experience leading and facilitating groups, which she now applies in the local government space.