Governing Through Crisis

A Crisis Management Webinar Series to Help You Respond to COVID-19

Webinar Series
Governing Through Crisis

Part I: How Response-Ready is Your Technology?

Available On-Demand

Even though you’re in the midst of the COVID-19 crisis, you can still step back (breathe) and assess if you have the tools, infrastructure, and people in place to manage your response. We’ll walk you through the process of evaluating your current capabilities and adjusting your strategy to optimize your COVID-19 response.

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Megan Asikainen, CivicClerk Solution Manager
Webinar Series
Governing Through Crisis

Part II: Using CivicEngage for Crisis Communications

April 7th, 1:00 PM CT

We know that you want to flatten the curve of COVID-19 and continue to keep your citizens safe and informed, and to do that, you need tools that work anywhere and maximize the reach of your communications. See a live demonstration of the CivicEngage communication features and modules that will be most valuable.

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Justin Hammon, CivicEngage Solution Engineer
Webinar Series
Governing Through Crisis

Part III: Share Information and Maintain Engagement with Civil Space

April 9th, 12:00 PM CT

With growing COVID-19 concerns and more public gatherings being limited, canceled, or postponed each day, Civil Space allows municipalities to share relevant, accurate information and maintain engagement with their communities. Through the moderated forums, surveys and reporting, Civil Space will give you more actionable data regarding your community's sentiments and needs than ever before.

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Tim Booker, Civil Space CEO
Webinar Series
Governing Through Crisis

Part IV: Using CivicReady® to Keep Citizens Informed and Safe from COVID-19

April 14th, 1:00 PM CT

Public safety leaders are under enormous pressure from elected officials and the citizens they protect to provide consistent, ongoing, relevant, and actionable information and updates about COVID-19 and its local impact. See a live demonstration of the ease-of-use and effectiveness of our mass notification software.

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Ryan Strait, Director of Constituent Services
Webinar Series
Governing Through Crisis

Part V: The Story of COVID-19 by the Numbers

April 16th, 11:00 AM CT

In the first few weeks of the emerging COVID-19 pandemic, we all went into a react-and-protect mode. Now that a few weeks have passed in our new normal, our local government insiders have taken a step back to analyze national trends and data aggregated from our over 4,000 local government clients.

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Jonathan Wiersma, Director of Product Strategy
Webinar Series
Governing Through Crisis

Part VI: Why Digital Accessibility is Critical During the COVID-19 Crisis

April 21st, 1:00 PM CT

Reaching most citizens with crucial COVID-19 updates, instructions, and safety instructions is not good enough. Your administration’s message needs to reach every single member of your community, including the one-in-five living with a disability. Join us as we discuss strategy for embedding accessibility best practices into your emergency response communications and share how to automate critical compliance actions to expedite your message distribution.

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Don Torrez, Partner Manager for Accessibility Solutions
Webinar Series
Governing Through Crisis

Part VII: Using CivicRec® in Your COVID-19 Response

April 23rd, 1:00 PM CT

Parks and recreation departments across the country have been on the front lines of the nation’s efforts to flatten the curve by rapidly enforcing public social distancing mandates, canceling classes, leagues, and events, and refunding reservations. Join us for a demonstration of the software features that will be most helpful as you coordinate your operational logistics during the COVID-19 crisis.

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Brian Stapleton, CivicRec Product Manager
Webinar Series
Governing Through Crisis

Part VIII: Remote Service Request and Communications Management with SeeClickFix

April 27th, 1:00 PM ET

In response to the COVID-19 pandemic, many local governments have closed their offices. Now suddenly remote, employees and their workflows/processes must adapt quickly. As a web-based platform, SeeClickFix helps staff keep their virtual doors open.

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Cari Tate, CivicService Director of Customer Success
Webinar Series
Governing Through Crisis

How Stanton County, KS is Using CivicReady® In its Emergency Response to COVID-19

Every community’s response to the COVID-19 pandemic is personal and unique; however, we believe that shared learning creates stronger responses. See how Stanton County, KS is tackling the pandemic.

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Ryan Strait, Director of Constituent Services