# Civic Experience Platform

Video Testimonial: Placer County, CA


After exploring other virtual assistant and chatbot technologies, Placer County, CA, chose CivicPlus Chatbot powered by Frase as the best fit for their community. In this testimonial, Ben Placio, Senior IT Analyst, showcases how Placer County has integrated CivicPlus Chatbot into its municipal website.

Ben shares specific examples of how the chatbot has served the community and how Placer County has used quantitative analytics from the chatbot to improve its municipal website.

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