How the City of Burlington, VT Reimagined Stormwater Management
Since launching SeeClickFix in 2012, residents and staff have created and tracked more than 580 issues related to water, drainage, sewer and stormwater within Burlington. That’s 580 opportunities for:
- Residents and staff being part of the solution, pointing out areas of concern and areas for improvement
- Staff and resident communication around important issues

Why does involvement from residents and businesses matter?
Aside from our basic need for safe and clean water, resident education and involvement is not only important, it is required. Under the MS4 Program, the following six elements are requirements of stormwater management programs:
- Public education and outreach
- Public involvement and participation
- Illicit discharge detection and elimination
- Construction site runoff control
- Post-construction stormwater management in new development and redevelopment
- Pollution prevention and good housekeeping for municipal operations and maintenance
Whether or not your community is included in the EPA’s Stormwater Phase I or II Rule for MS4, your community is expected to adhere to the Clean Water Act, and the Safe Drinking Water Act.
Many residents are unaware or don’t understand the systems, regulations and fees associated with sewer and stormwater management and their own role in upholding the quality of water in their communities. Imagine the consequences that result from a lack in public understanding, unsafe practices, or unintentional challenges to your efforts to provide clean and safe water in your community.
There is something you can do. You can encourage resident awareness and increase public understanding and involvement in your water management initiatives. An engaged community expands and accelerates your efforts to maintain and improve the quality of water in your community.
To learn more about SeeClickFix, click here to speak with a member of our team.