Records Requests and Social Media Archiving for Higher Ed
Reduce busywork, increase responsiveness, and stay compliant using software that’s built for public institutions
Meet Community Expectations
As a public institution, you answer to the public. That means quickly delivering on requests for public records, social media exchanges, or other documentation. CivicPlus® NextRequest and Social Media Archiving solutions help you track and process those requests efficiently, ensuring transparency and responsiveness.
15.4M+ documents managed and tracked in response to Freedom of Information Act (FOIA) requests.
90% of all social media records are captured within 30 seconds of posting.
500M+ social media records archived for customers across the country.
It gives us a nice, clean timeline from the minute a request is opened to the minute it is closed. I don’t have to do a lot of sleuthing through electronic files.