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NextRequest Public Records Software

NextRequest Powered by CivicPlus

Governments of all sizes simplify the public records and FOIA request management process from start to finish with NextRequest software, powered by CivicPlus®.

Can You Currently Fulfill FOIA Requests in a Timely Manner?

Are you able to receive public records requests through a modern portal and accept online payments?

Does your public records request software automatically detect sensitive information that could present a risk to your government agency if released?

Can you easily track records requests, communications, and document production for proof of compliance?

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Is your public records request management software easy to use and purpose-built for FOIA requests?

Does your FOIA request software offer batch redaction, even across hundreds of documents or emails?

Does your public records request process increase transparency with your community?

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NextRequest is a FOIA management software powered by CivicPlus® to empower agencies to receive records requests through a modern online portal, route them to staff automatically, and release records to individuals or the public at large.

Download the Solution Overview Brochure

Benefits of Working with Experts in Public Records

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    Top-Notch Customer Experience

    We bring our expertise in FOIA request management processes to every customer relationship, supporting and training our government partners.

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    Best-in-class Security and Compliance

    We encrypt all data at rest and in transit, map to CJIS and HIPAA Security Rule controls, and have completed a SOC 2 audit.

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    Start to Finish FOIA Management Processes

    We modernize the entire process for receiving and tracking FOIA requests, redacting sensitive information, and releasing records.

Public Records is What We Do

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Cities

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Public Safety

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Special Districts

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Counties

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State Agencies

Education

Features

Key Features of Public Records Software

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Reminders

Receive automated email reminders and set custom notifications to ensure nothing is missed.

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Redaction

Identify and redact SSNs, emails, phone numbers, and other sensitive information with ease.

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Reporting

Customize recurring and ad-hoc reports and leverage visual dashboards to identify trends.

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Payments

Accept payments online, send and track invoices, and calculate staff billable hours automatically.

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Workflows

Coordinate across departments, set roles, and configure request routes with automated workflows.

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Audit Trails

Maintain a clear audit trail so you always know the status of your requests for public records.

NextRequest Is Purpose-Built FOIA Software

Providing agencies of all sizes with the clarity to manage, collaborate, and track all FOIA requests remotely from anywhere with our public records software solution.

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10.2K NextRequest users

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15.4M total documents

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2.5M published public documents

Trusted by 600+ Organizations to Manage Their FOIA Record Requests

From small rural counties to large metropolitan cities, our public records request software has your agency covered

Frequently Asked Questions

What is FOIA?

The Freedom of Information Act (FOIA) is a law that provides the public the right to request access to records from any federal agency.

States in the US have similar state-level laws to enforce residents’ rights to request records. These are commonly referred to as public records laws, open records laws, or sunshine laws, in addition to FOIA laws.

What types of information need to be redacted from FOIA requests?

When records requested contain sensitive information, agencies need to redact it before they send the records out. Examples include:

  • Personal information
  • Emails and phone numbers
  • Medical records
  • Social security number (SSN)

How does NextRequest handle document redaction?

NextRequest public records software offers a powerful feature called RapidReview. NextRequest RapidReview is the most advanced document redaction on the market.

RapidReview offers true draft and bulk redaction, setting it apart from other redaction tools.

Draft redactions are autosaved, and you can move, edit, or delete them. Timestamps show when actions were taken, and teammates can pick up where you left off. Finalize redactions when you’re ready, individually or through bulk actions.

With bulk redaction, you can redact information from not one but hundreds of documents at one time, make comments, and give reasons for batches of redactions. When documents are ready, you can take bulk actions to move, delete, download, zip, finalize, or release many documents at once.

Where is NextRequest data hosted?

NextRequest stores and manages data in highly secure data centers operated by Amazon, which implements industry-leading security measures. Amazon’s certifications include ISO 27001, FISMA, and SOC, among others.

Ready to Simplify Your Records Request Processes?

Request a live demonstration of NextRequest public records request software today.