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Manage Public Record Requests With NextRequest

NextRequest Powered by CivicPlus

Governments of all sizes simplify the FOIA request process with NextRequest.

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Can You Fulfill FOIA Requests in a Timely Manner?

Are you able to receive public record requests through a modern portal and accept online payments?

Does your public records request software automatically detect sensitive information that could present a risk to your government agency if released?

Can you easily track record requests, communications, and document production for proof of compliance?

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Is your public records management software easy to use and purpose-built for FOIA requests?

Does your FOIA request software offer batch redaction, even across hundreds of documents or emails?

Does your public records request process increase transparency with your community?

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NextRequest is a FOIA management software powered by CivicPlus® to empower agencies to receive requests through a modern online portal, route them to staff automatically, and release records to individuals or the public at large.

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Benefits of Working with Experts in Public Records

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    Top-Notch Customer Experience

    We bring our expertise in FOIA request management processes to every customer relationship, supporting and training our government partners.

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    Best-in-class Security and Compliance

    We encrypt all data at rest and in transit, map to CJIS & HIPAA Security Rule controls, and have completed a SOC 2 audit.

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    Start to Finish FOIA Management Processes

    We modernize the entire process for receiving and tracking FOIA requests, redacting sensitive information, and releasing records.

Public Records is All We Do

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Cities

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Public Safety

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Special Districts

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Counties

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State Agencies

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Education

Features

Key Features to Streamline the Records Request Process

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Reminders

Receive automated email reminders and set custom notifications to ensure nothing is missed.

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Redaction

Identify and redact SSNs, emails, phone numbers, and other sensitive information with ease.

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Reporting

Customize recurring and ad-hoc reports and leverage visual dashboards to identify trends.

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Payments

Accept payments online, send and track invoices, and calculate staff billable hours automatically.

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Workflows

Coordinate across departments, set roles, and configure request routes with automated workflows.

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Audit Trails

Maintain a clear audit trail so you always know the status of your requests for FOIA records.

NextRequest Is Purpose-Built for FOIA Requests

Provide agencies of all sizes with the clarity to manage, collaborate, and track all FOIA requests remotely from anywhere with our public records software solution.

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10.2K NextRequest users

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15.4M total documents

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2.5M published public documents

Trusted by 600+ Organizations to Manage Their FOIA Record Requests

From small rural counties to large metropolitan cities, we’ve got you covered

Resources to Help You Achieve Your Goals

Go to resource center
Blog

Three Pro Tips for Automating Records Request Processing
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White Paper

Why Local Governments Need an Automated Record Request Solution
Blog

Current Issues Affecting Public Records Request Management
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eBook

The Comprehensive Guide to Public Record Keeping
Webinar
Webinar

NextRequest Video Webinar

Frequently Asked Questions

What is FOIA?

The Freedom of Information Act (FOIA) is a law that provides the public the right to request access to records from any federal agency.

States in the US have similar state-level laws to enforce residents’ rights to request records. These are commonly referred to as public records laws, open records laws, or sunshine laws, in addition to FOIA laws.

What types of information need to be redacted from FOIA requests?

When records requested contain sensitive information, agencies need to redact it before they send the records out. Examples include:

  • Personal information
  • Emails and phone numbers
  • Medical records
  • Social security number (SSN)

Where is NextRequest data hosted?

NextRequest stores and manages data in highly secure data centers operated by Amazon, which implements industry-leading security measures. Amazon’s certifications include ISO 27001, FISMA, and SOC, among others.

Ready to Simplify Your Records Request Processes?

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