Optimized for Local Government
AI-Powered Customer Service Incorporated into Your CivicPlus Website
AI-Powered Customer Service to Delight Your Residents
You want to give your citizens the highest quality, most responsive, and personalized customer service experiences. However, with less staff and fewer resources than ever before and building pressure to enable contactless government, how can you continue to delight your citizens? With smart customer service automation.
CivicPlus Chatbot is designed to convincingly simulate the way a human would behave during a customer service interaction. Our advanced technology combines the power of site search and artificial intelligence (AI) to deliver exceptional customer experiences to citizens using your CivicPlus website.