Skip to main content

Record Requests and Social Media Archiving for K–12

Build trust and engage your community with transparency and timely responses

Improve Efficiencies and Connect with Your Community

Involved communities help drive K–12 outcomes. No matter how tight your resources, CivicPlus® can help you build trust and relationships while speeding up your responsiveness to records requests and social media management and archiving.

Here’s how one Texas school district significantly reduced the time spent on Freedom of Information Act (FOIA) requests.

15.4M+ documents managed and tracked in response to Freedom of Information Act (FOIA) requests.

90% of all social media records are captured within 30 seconds of posting.

500M+ social media records archived for customers across the country.

Key Challenges

To improve staff efficiency while strengthening public engagement, K–12 schools and districts need to address these challenges.

Archiving Social Media

Keeping instant records of social media interactions across all your accounts to comply with retention regulations and quickly address student concerns.

Security and Privacy

Responding to records requests quickly but carefully, without inadvertently sharing private information.

Time Burdens

Prioritizing staff hours on their core functions in serving students, while still delivering timely responses to record requests.

Resource Pressures

Resisting the temptation to push records requests and social media archiving to the back burner because of limited staff time and resources.

Compliance Anxiety

Doing everything needed to comply with regulations on records and social media archive integrity, retention, and timelines for sharing.

Expectations for Transparency

Building public trust by delivering shorter turnaround times whenever they request records or engage via social media.

Solutions That Help Maximize K–12 Resources

Automate important but peripheral tasks to give staff more time to invest in student success and meaningful community connections.

Archive Social Media for Compliance and Transparency

Rest easy knowing our archiving technology automatically captures content from official social accounts—including deleted, edited, and hidden posts and comments. Add even more transparency by connecting your social accounts to a public central repository.

Busy hallway in a high school

Respond to Records Requests—Faster

Your community can submit and pay for public records requests online, and NextRequest software will automatically recognize and protect sensitive information, redact in batches if warranted, and document proof of compliance—helping you improve turnaround time.

See How We’ve Helped K–12 Organizations Succeed