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CivicPlus® Web Accessibility Software

CivicPlus is a leader in compliance tools for government with scalable solutions to meet your website compliance, governance, quality assurance, and remediation needs.

We Know What You Need for an Optimized and Compliant Website

What is your long-term accessibility plan for your website?

Do you know if your website is compliant with the latest accessibility regulations?

Do you monitor your website content continuously for accessibility and quality assurance?

Man holding a smartphone in his hand, smiling.

Are you tired from spending hours on locating and fixing accessibility issues, broken links or misspellings?

Are your content editors aligned on brand, style, and regulatory guidelines?

Are your PDF documents accessible?

ADA Compliant Government Websites

In the U.S., it’s estimated that 26 percent of the population lives with a disability. As a government entity, your website is the foundation of your information-sharing and resident service strategy. Not only must it comply with requirements set forth by the U.S. Department of Justice to protect your administration from costly fines, but it must also be accessible to ensure every community member has equitable access to news, information, and online services.

The Legal Risks of ADA Non-Compliance

When it comes in the form of unexpected fines and legal fees, the cost of accessibility non-compliance is about three times higher than the cost of proactive compliance — and the financial impact of legal lawsuits is increasing annually. You owe it to your taxpayers to protect your budget from costly, avoidable expenses.

Empowering Continual Compliance and Quality Assurance

Like your community, your website is an actively growing and changing entity. To ensure that as you add and update content, links, forms, documents, files, and tools, your website remains accessible to every community member, you need integrated quality assurance and web governance tools. No matter the size of your team and budget, we have easy-to-implement and maintain tools to empower your content creators.

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Benefits of Our Website Accessibility Solutions

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    Flawless Website Content

    Our solutions detect broken links, misspellings, and other errors, provides prioritization features, and remediation recommendations. Building a trustworthy website empowers your administration to establish a strong online presence and provide a positive civic experience for your community.

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    Enhanced UX and Performance

    Optimize your website experience and ensure residents can find and understand the content that they need. In an era of governmental digitalization, your website is your digital city hall. People want to transact with your government online without having to come into a physical building.

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    Ensuring Equitable Access to Resources

    Your website is vital for providing information to the public so that they can access information, services, and resources. When a website is accessible, it demonstrates a commitment to inclusivity and equal access to information and services for all residents, regardless of their abilities.

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    Time-Saving Tool

    A great, accessible website experience can empower citizens to digitally file requests, submit applications and more, reducing the resources needed to process in-person and over-the-phone requests. This allows you to allocate resources elsewhere to support and serve citizens even better.

Web Accessibility for Local Governments

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Our Web Accessibility solution suite is designed to fit the size of your budget, your team, and your compliance maintenance challenges.

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Software built in collaboration and quality assurance testing with accessibility-certified experts living with visual impairments.

A Leader in Web Governance and Accessibility Solutions

CivicPlus is the leading government website provider as well as the leader in accessibility and compliance.

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26% (1 in 4) of Americans live with a disability

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53% of websites are considered to be on the path to accessibility compliance

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Only 1 in 4 cities had more than 50% of their documents tagged for WCAG

Two Web Accessibility Solutions for Comprehensive and Configurable Protections

No matter which Web Accessibility solutions fit your compliance and maintenance strategy, with CivicPlus, you can be confident your staff and residents can rely on:

  • A website that fosters resident self-service and reduces in-person and over-the-phone requests
  • Inclusive access to your digital news, information, resources, and services
  • Digital tools without broken links, misspellings, and other web errors that break residents’ trust in your administration
  • Automated processes and reporting, consolidation of digital tools, and optimized collaboration and visibility across departments
  • Compliance with the latest accessibility regulations, reducing your risk of costly and unexpected legal fines and fees
  • 24/7 technical support from our award-winning team
  • Easy-to-use, integrated solutions built to enable one-stop, frictionless, personalized digital resident and administrative experiences
  • Decades of government leadership expertise and guidance from former government leaders

Which CivicPlus Web Accessibility solution will help you create positive civic experiences in your community?

Web Accessibility Solution Success Stories

From small rural counties to large metropolitan cities, we offer scalable solutions to ensure equitable digital access for every community.

Resources to Help You Achieve Your Goals

Frequently Asked Questions

What is website accessibility?

Web accessibility encompasses practices aimed at ensuring websites are barrier-free for individuals with physical or situational disabilities or socio-economic constraints on bandwidth and speed. It involves implementing design and coding techniques to make web content perceivable, operable, and understandable for all users. For more information, read our blog, What Is ADA Website Compliance?

Where can I get a web accessibility compliance laws overview?

The Rehabilitation Act of 1973 prohibited the discrimination of people with disabilities. Section 508 is an amendment from 1998 that requires Federal agencies to ensure their electronic and information technology is equally accessible to people with disabilities. In 2018, Section 508 was officially updated to include new requirements that reflect technological developments and the Web Content Accessibility Guidelines (WCAG), an international standard for accessibility. Learn more about web accessibility compliance laws by reading our blog, A Comprehensive Guide to Digital Accessibility for Local Government.

Does CivicPlus own Monsido?

In 2024, Acquia, the digital experience leader, agreed to acquire the Monsido platform, a website accessibility and optimization solution, from CivicPlus. CivicPlus retains and continues to serve its U.S. local government customers as a reseller. Read the press release.

Ready to Optimize Your Government Website?