# Civic Experience Platform

eBook: Five Steps to Move Your Community Forward on the Digital Transformation Spectrum

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Digital transformation is the process by which an entity future-proofs its business model by leveraging technology to evolve its internal administrations and service delivery workflows continuously. It involves innovation, digital technology, leadership support, a commitment to progress, and resistance to the phrase, “But that’s how we’ve always done it.”

This ebook will help administrations looking to expedite further their digitalization efforts to identify where they are on the transformation spectrum, identify barriers to technology adoption, and take the necessary steps forward to meet and exceed the expectations of citizens living in the digital-first era.