Records Requests and Social Media Archiving for State Governments
Build community trust and ease administrative burden with centralized records management software
Unify and Simplify Records Requests and Management
The public expects your agencies to serve, listen, and act. Even with limited resources, nonstop records requests, and potentially hundreds of official social media accounts, CivicPlus® can help you respond quickly to records requests and archive social media in near real time.
15.4M+ documents managed and tracked in response to Freedom of Information Act (FOIA) requests.
90% of all social media records are captured within 30 seconds of posting.
500M+ social media records archived for customers across the country.
(Citizens) don’t always know who to ask. Now, when a request comes in, agencies can either quickly connect the public to the right resources or assign the request to specific employees or departments.