Turn Registrations Into Revenue with Recreation Management Software
Boost your community engagement and online registration revenue by making it easier for your residents to sign up for classes and events, reserve facilities, and pay for memberships.
We Understand the Challenges of Parks and Recreation Professionals
Are you struggling to streamline program registration and payment processes while ensuring a seamless participant experience?
Finding it challenging to effectively market and promote your parks and recreation programs to attract a wider audience and increase participation rates?
Looking for ways to efficiently manage community centers, facility bookings, maintenance, and resource allocation to optimize operations and enhance customer satisfaction?
Having trouble gathering accurate data, generating insightful reports, and gaining valuable analytics to make data-driven decisions for your parks and recreation department?
Empower parks and rec teams to manage activities, classes, events, facilities, volunteers, and payments with CivicPlus® Recreation Management software. Our custom modules and integrations enable your municipality to scale functionalities based on your needs and budget.
Tour all our government technology solutionsBenefits of an Integrated Parks and Recreation Software
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Resident Self-Service
Our public portal allows end-users to conveniently track their activities, reserve recreation facilities, and pay for classes anytime from any device connected to the internet.
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Improved Efficiency
With residents self-servicing their needs, recreation staff members have more time to focus on community activity programming and facility maintenance initiatives.
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Ease of Use
Intuitive navigation and integrated online payment functionality make it easy for staff to manage activities and for residents to book facilities and sign up for events.
Key Capabilities of Our Parks and Recreation Management Solution
Activity Registration
Create an easy-to-navigate catalog of programs where you can schedule and organize activities, collect registrations, and communicate with community members more efficiently.
Facility Management
Generate and email complex permits, take in-house and online reservations, and schedule leagues and meetings without fear of double bookings.
Instructor Management
Manage instructor lists and pay rates with limited viewing of activity rosters by instructors.
Ticketing
Easily generate tickets for events either through the desktop or mobile experience. Customers have the option to simply show the ticket code on a phone display instead of printing.
Point-of-Sale (POS)
Sell merchandise, enroll participants, and reserve facilities—all in the same cart. Integrate inventory control to show how many of each item are available at each location.
Memberships
Sell memberships and punch cards, check members into a facility, and enable auto-billing to ensure accounts are paid and current.
League Management
Athletics staff can quickly create leagues, draft players, assess skills, and generate schedules. Users can auto-create or manually create head-to-head game matchups.
Recreation Management Software from CivicPlus
CivicPlus helps you centralize all your parks and rec activities, facilities, staffing, and POS needs. The cloud-based nature of our Recreation management system means that your staff can manage operations from anywhere—and on any device. Whether your residents use our solution to browse catalog offerings, rent facilities or sign up for programs, they benefit from a convenient way to engage with your department.
Serving 1,000 local governments and/or special districts
20+ years of parks and rec management experience
Over $1 billion of recreation revenue processed in the past 12 months
Success Stories
From small rural counties to large metropolitan cities, we’ve got you covered.
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Read case study
Linda Murphy
Recreation Manager for the City of Kirkland
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The City’s online registration offering has made a huge difference. It makes everything easier. It has helped to improve the program as a whole. Participation is up, which means revenue is up, which means the city can invest in better, nicer facilities and fields. In the end, it has been good for everyone.
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Wil DuCrest
Hurricane City, UT Citizen
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We got to customize the software,” said Taylor. “That ended up being one of the best things about the implementation process. A trainer from CivicRec helped us set it up, but we got to customize it, so we got to manipulate the program to ensure it could accommodate our processes and what we needed the system to do for us.
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Grant Taylor
City of Weatherford Recreation Manager
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I’ve been through software replacements in the past when I’ve outgrown systems, and it’s never ideal. Knowing that I can definitely grow with CivicPlus over time and knowing I’m not going to have to go through a change or conversion down the road was also appealing.
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Doug Knauss
Parks and Recreation Director
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We brought in all the staff who were going to need to touch the product,” said Woodsby. “We had special training for staff who would manage the backend, and for staff who would work with citizens to conduct transactions. It was important that our frontline individuals be comfortable walking the public through the system.
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Jon Woodsby
Assistant Parks and Recreation Director
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CivicPlus’ support is also better than what we received at ActiveNet. There are more ways to get a hold of people. We have a dedicated service team that we always know we can contact. They know us, how our account is set up, and how we work.
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Kelly Murphy
Carlsbad Business Systems Specialist.
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CivicPlus had the best features for the price and greater customization capabilities. Most of the other vendors we considered didn’t want to try to assist us in figuring out how to configure the system to meet the unique needs of our RV park. CivicPlus did, which was huge because as of right now, we’ve brought in significant revenue just from our RV park.
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Devin Fredrickson
Director of Parks and Streets for the City of Castroville
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And once we began to allow citizens to register for events online, the pure convenience of it allowed more people to register for activities and take part in community recreation events, which was exactly what we wanted.
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Neely Motiejunas
Recreation Division Director of the Cherokee Recreation & Parks Agency
Recreation Management for Local Governments and Special Districts
Improve the experience for your community with easy registration and payment options.
Easily manage facilities, documents, memberships, volunteers and more.
Available Integrations with Parks and Rec
CivicPlus Pay
Make it easier for residents to pay for activities and memberships online.
Municipal Websites
Build a custom webpage to help promote recreation offerings and boost community engagement.
Process Automation
Eliminate paper processes, customize, and automate workflows for reservations and check out.
Top Resources on Recreation, Parks, and Facility Management
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Blog5 Easy Ways to Market Your Parks and Recreation Activities
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Blog5 Things to Help Your Parks and Recreation Department Hire and Retain Top Talent
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Blog50 Spring Programming Ideas to Add to Your Parks and Rec Course Catalog This Year
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BlogBest Practices for Interviewing Park and Recreation Candidates
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BlogWhat is Recreation Management Software? (Handy Go-to-Guide)
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eBookCreating Innovative and Strategic Afterschool Programming
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eBook
Seeing Green: Recreational Programming Ideas to Engage Millennials in Your Community
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eBook
Seven Ways Your Park and Recreation Efforts are Strengthening Your Community
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eBook
Three Unique Ways to Boost Community Outreach in Your Area
Frequently Asked Questions
Is the CivicPlus Recreation Management software previously known as CivicRec?
Yes, CivicRec has been rebranded to CivicPlus Recreation Management.
Is CivicPlus’ Recreation Management system PCI-compliant?
CivicPlus Recreation Management is powered by CivicPlus Pay, which maintains PCI compliance through an ApproveScanning Vendor (ControlScan). We are scanned monthly and receive a quarterly certification of compliance. We provide our customers with a copy of that certificate for use in their PCI compliance.
Will I have a dedicated implementation manager?
Yes. We make deploying our Recreation Management software easy. A dedicated implementation manager will guide you through our proven step-by-step implementation process. From data imports to merchant integrations, our team has the knowledge and experience to ease you through the change. And we have award-winning customer support, too.
How can we boost parks and recreation revenue?
To boost parks and recreation revenue, consider the following strategies:
- Diversify programs to attract a wider audience
- Optimize pricing structure based on market demand
- Improve marketing efforts to raise awareness
- Streamline registration and payment processes
- Focus on exceptional customer experience
- Leverage technology solutions for efficiency
- Explore partnerships and sponsorships for additional revenue streams
By implementing these recreation management strategies, you can maximize resident participation, improve customer satisfaction, and generate increased revenue for your parks and recreation department
I went to a Park Board meeting and one of the members expressed that they really appreciated the new system and found it to be much simpler to use,” said Murphy. “I also have colleagues who work for other cities in Washington State but live in Kirkland. They have signed their kids up for some of our spring activities and shared that they thought the new system was very user friendly.