Case Studies

East Larimer County Water District Cuts Lookup Time to Seconds and Reaches 90% Preventive Maintenance with CivicPlus Asset Management

Products: 

Asset Management

County: East Larimer County Water District (ELCO Water), Colorado

Population: 374,574

Tamarac Reduces Wait Times by 40%, Saves 30% Staff Time, and Increases Satisfaction by 20%

Products: 

311 CRM

Codification & Supplementation

Municipal Websites

Social Media Archiving

Website Accessibility

City: Tamarac, FL

Population: 72,372

Saving 5–8 Hours a Week: How Fort Lupton Simplified PDF Accessibility

Products: 

311 CRM

Agenda & Meeting Management

Codification & Supplementation

Municipal Websites

Social Media Archiving

Website Accessibility

City: Fort Lupton, Colorado

Population: 10,566

How Jacksonville Beach Made 1,500+ Documents Accessible in 15 Minutes With DocAccess

Products: 

Website Accessibility

City: City of Jacksonville Beach, Florida

Population: 23,600

From Walk‑Ins to 95% Online: How Monterey Peninsula Regional Park District Scaled Programs with CivicPlus Recreation Management

Products: 

Recreation Management

Special District: Monterey Peninsula Regional Park District, Carmel, CA

Population: 130,000

The People Behind the Parks: 99% Fewer Errors, 95% Online Registrations, and a Community Reimagined

Products: 

Recreation Management

City: Rolling Meadows Park District, Rolling Meadows, IL

Population: 23,981

From Good to Great: How Channahon Flipped to 70% Online Registration and Gained $20K in Revenue

Products: 

Recreation Management

City: Channahon Park District, Channahon, IL

Population: 13,383

Transforming a Special District: How Pueblo West Built a Digital Front Door for Residents

Products: 

Civic Experience Platform

City: Pueblo West, Colorado

Population: 35,512

Aurora Police Department Cuts Turnaround Time by 97% and Reduces Paper Use by Half with NextRequest

Products: 

NextRequest

Special District: Aurora Police Department

Population: 403,130