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311 CRM Case Studies

Elkhart, IN Improves Efficiencies with Integrated Software from CivicPlus®

Products: 

311 CRM

Community Development

City: Elhart, Indiana

Population: 53,801

Fayetteville, AR agenda and meeting management portal displayed on desktop computer monitor

Fayetteville, AR, Feels the Benefits of an Integrated, Civic Experience Platform from CivicPlus®

Products: 

311 CRM

Agenda & Meeting Management

Civic Experience Platform

Codification & Supplementation

Municipal Websites

City: Fayetteville, AR

Population: 95,230

A laptop displays the homepage of the Tavares, Florida website

Tavares, FL Excels and Creates Frictionless Civic Experiences

Products: 

311 CRM

Civic Experience Platform

City: Tavares, FL

Population: 16,752

CivicPlus team wins Best of State award

Sandy City, UT Communications Team Wins Best of State Award

Products: 

311 CRM

Civic Experience Platform

Codification & Supplementation

Mass Notification System

Municipal Websites

Process Automation & Digital Services

City: Sandy City, UT

Population: 96,137

Topeka, KS Successfully Integrates SeeClickFix 311 CRM, CityWorks, ArcGIS to Enhance Resident Engagement and Data Aggregation

Products: 

311 CRM

City: Topeka, KS

Population: 126,397

Tablet showing a map

Syracuse, New York Advances as New York’s Flagship Smart City®

Products: 

311 CRM

City: Syracuse, New York

Population: 142,553

Palm trees being blown by strong winds

St. Petersburg Plans for Active Hurricane Season; Taps Residents and 311 CRM Tool for Help

Products: 

311 CRM

City: St. Petersburg, FL

Population: 261,338

Red rocks in Casa Grande, Arizona

Promoting Public Service Positivity in Casa Grande, AZ

Products: 

311 CRM

City: Casa Grande, AZ

Population: 57,232

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Newark, NJ Launches Citizen Engagement Platform Newark Connect

Products: 

311 CRM

City: Newark, NJ

Population: 282,090