311 CRM Case Studies

Population

Municipality

Solution

St. Joseph County, Indiana Transforms Resident Engagement and Operational Efficiency with Integrated Solutions from CivicPlus

311 CRM

Civic Experience Platform

County: St. Joseph County, IN

Population: 250,000

Kitsap County workers repairing a storm water issue

Kitsap County, WA Slashes Spill Response Times

311 CRM

County: Kitsap, WA

Population: 271,473

Workers Ahead sign on a road with road repair workers in the background

King County Parks, WA: Resident-Staff Collaboration with SeeClickFix

311 CRM

County: King County Parks, WA

Population: 2,253,000

Garbage collector in a yellow vest loading a garbage can

Anne Arundel County, MD: 89% Increase in Citizen Engagement

311 CRM

County: Anne Arundel, MD

Population: 579,234