CivicPlus Athena
Find information and take action with a staff-facing agent designed for the Civic Impact Platform.
Built for the Way Local Government Staff Actually Work
CivicPlus® Athena, powered by CivicPlus Intelligence, is a staff-facing agent that helps municipal teams get everyday work done with less friction. Through a conversational experience, CivicPlus Athena reduces the time spent searching for information, navigating between products, and completing routine tasks, helping teams get more from the CivicPlus technology they already use.
Find Trusted Information Get relevant guidance from CivicPlus content and connected products.
Move From Question to Action Take supported actions within existing permissions and controls.
Navigate Work Across the Platform Reduce context switching across connected CivicPlus products and workflows.
Explore CivicPlus Athena in Action
See how CivicPlus Athena helps municipal staff find information, take action, and work more efficiently across connected CivicPlus products.
Product Features
Find Trusted Information
Ask questions in plain language and get relevant guidance from CivicPlus Help Center content and connected CivicPlus products.
Move From Question to Action
Use a conversational experience to publish alerts, manage service requests, assist with legislative research, and complete supported platform actions.
Simplify Platform Administration
Manage users, groups, permissions, and supported platform settings with less navigation across multiple interfaces.
Work With Confidence
Take supported actions within existing permissions, approvals, and organizational controls.
Reduce the Friction That Slows Down Staff
Municipal staff are expected to do more with limited time and resources, while disconnected systems, scattered information, and complex workflows can slow work down. CivicPlus Athena helps reduce these barriers, so teams can find information, take supported actions, and get more from the CivicPlus solutions they already use.
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Too Much Time Is Spent Searching and Navigating Between Systems
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Everyday Work Requires Switching Between Multiple Products
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There Isn’t Enough Time to Learn Every Product in Depth
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Growing Workloads Put More Pressure on Limited Staff
Ready to see CivicPlus Athena in action?
Schedule a DemoBuilt for the Teams That Keep Local Government Moving
CivicPlus Athena helps staff across departments find trusted information, take action, and work more efficiently across the CivicPlus products they use every day.
- Simplify user, group, and permission management
- Maintain existing administrative controls
- Reduce navigation for routine platform administration
- Create and publish alerts and News Flash content
- Move from draft to published communication in fewer steps
- Reduce navigation through website back-end workflows
- Find ordinances and municipal code information
- Assist with legislative research
- Access relevant CivicPlus guidance with less searching
- Review open resident service requests
- Add comments and close issues
- Reduce navigation across request-management workflows
CivicPlus Athena in the Civic Impact Platform
CivicPlus Athena brings information, guidance, and actions from connected CivicPlus products into a more unified staff experience.
Municipal Websites CentralCreate and publish News Flash and Alert Center content through CivicPlus Athena with fewer steps in the website back-end. Learn More
SeeClickFix 311 CRMReview open service requests, add comments, and close issues through CivicPlus Athena’s conversational interface. Learn More
Municode CodificationFind relevant municipal code and ordinance information to support legislative research with CivicPlus-specific context. Learn More
Top CivicPlus AI Resources
Related Products
Get more from the CivicPlus solutions you already use with CivicPlus Athena.
Municipal WebsitesImprove engagement and communication with a world-class website. Learn More
SeeClickFix 311 CRMStreamline operations and foster community trust with an automated resident request management platform. Learn More
Municode CodificationSoftware and services for all your codification needs. Learn More
Frequently Asked Questions About CivicPlus Athena
What is CivicPlus Athena?
CivicPlus Athena, powered by CivicPlus Intelligence, is the staff-facing agent that helps municipal teams find information, take action, and streamline daily workflows across CivicPlus products.
How is CivicPlus Athena different from CivicPlus Agent?
What can CivicPlus Athena help with today?
How does CivicPlus Athena protect permissions and trust?
Who is CivicPlus Athena built for?
CivicPlus Athena
Help your staff do more with CivicPlus Athena.