311 CRM Case Studies
Population
Municipality
Solution

Fayetteville, AR, Feels the Benefits of an Integrated, Civic Experience Platform from CivicPlus®
Products:
311 CRM
Agenda & Meeting Management
Civic Experience Platform
Codification & Supplementation
Municipal Websites
City: Fayetteville, AR
Population: 95,230

Sandy City, UT Communications Team Wins Best of State Award
Products:
311 CRM
Civic Experience Platform
Codification & Supplementation
Mass Notification System
Municipal Websites
Process Automation & Digital Services
City: Sandy City, UT
Population: 96,137

Topeka, KS Successfully Integrates SeeClickFix 311 CRM, CityWorks, ArcGIS to Enhance Resident Engagement and Data Aggregation
Products:
311 CRM
City: Topeka, KS
Population: 126,397

Syracuse, New York Advances as New York’s Flagship Smart City®
Products:
311 CRM
City: Syracuse, New York
Population: 142,553

How New Haven, CT Uses Civic Technology for Code Enforcement
Products:
311 CRM
City: New Haven, CT
Population: 130,331
311 CRM Answered Hamilton, NJ’s Call for a More Scalable Solution
Products:
311 CRM
Town: Hamilton Township, NJ
Population: 92,000