311 CRM Case Studies
Population
Municipality
Solution
Improved Access, Reduced Workload: James City County’s Digital Housing Portal Success
Products:
311 CRM
Agenda & Meeting Management
Civic Experience Platform
Codification & Supplementation
Municipal Websites
Process Automation & Digital Services
Social Media Archiving
County: James City County, Virginia
Population: 82,654
Turning Insight into Action: How Lawrence Leveled Up Resident Engagement and Service Delivery with SeeClickFix 311 CRM
Products:
311 CRM
City: City of Lawrence, Kansas
Population: 96,207
Fayetteville, AR, Feels the Benefits of an Integrated, Civic Experience Platform from CivicPlus®
Products:
311 CRM
Agenda & Meeting Management
Civic Experience Platform
Codification & Supplementation
Municipal Websites
City: Fayetteville, AR
Population: 95,230
Sandy City, UT Communications Team Wins Best of State Award
Products:
311 CRM
Civic Experience Platform
Codification & Supplementation
Mass Notification System
Municipal Websites
Process Automation & Digital Services
City: Sandy City, UT
Population: 96,137
Topeka, KS Successfully Integrates SeeClickFix 311 CRM, CityWorks, ArcGIS to Enhance Resident Engagement and Data Aggregation
Products:
311 CRM
City: Topeka, KS
Population: 126,397
Syracuse, New York Advances as New York’s Flagship Smart City®
Products:
311 CRM
City: Syracuse, New York
Population: 142,553
How New Haven, CT Uses Civic Technology for Code Enforcement
Products:
311 CRM
City: New Haven, CT
Population: 130,331
311 CRM Answered Hamilton, NJ’s Call for a More Scalable Solution
Products:
311 CRM
Town: Hamilton Township, NJ
Population: 92,000