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Record Requests, Social Media Archiving, and PDF Accessibility for K–12
Build trust and engage your community with transparency and timely responses
Improve Efficiencies and Connect with Your Community
Involved communities help drive K–12 outcomes. No matter how tight your resources, CivicPlus® can help you build trust and relationships by speeding up your responsiveness to records requests, providing accessible digital documents, and keeping a compliant social media archive.
Here’s how one Texas school district significantly reduced the time spent on Freedom of Information Act (FOIA) requests.
15.4M+ documents managed and tracked in response to FOIA requests.
250+ languages supported, further expanding PDF accessibility.
90% of all social media records are captured within 30 seconds of posting.
Key Challenges
To improve staff efficiency while strengthening public engagement, K–12 schools and districts need to address these challenges.
Security and Privacy
Responding to records requests quickly but carefully, without inadvertently sharing private information.
Time Burdens
Prioritizing staff hours on their core functions in serving students, while still delivering timely responses to records requests.
Resource Pressures
Resisting the temptation to push records requests and social media archiving to the back burner because of limited staff time and resources.
PDF Accessibility
Managing the volume of documents that need to be accessible to people of all abilities, whether they’re on your public-facing website or learning management system (LMS).
Compliance Anxiety
Doing everything needed to comply with regulations on records and social media archive integrity, retention, and timelines for sharing.
Expectations for Transparency
Building public trust by delivering shorter turnaround times whenever they request records or engage via social media.
Archiving Social Media
Keeping instant records of social media interactions across your accounts to comply with retention regulations and quickly address student concerns.
Solutions That Help Maximize K–12 Resources
Automate important but peripheral tasks to give staff more time to invest in student success and meaningful community connections.
Respond to Records Requests—Faster
Your community can submit and pay for public records requests on line, and NextRequest software will automatically recognize and protect sensitive information, redact in batches if warranted, and document proof of compliance, helping you improve turnaround time.
Meet PDF Accessibility Requirements
Be ready for the upcoming DOJ deadline for digital accessibility and WCAG 2.1 AA standards. DocAccess automatically converts large volumes of new and existing documents into HTML versions, providing students, staff, and the broader school community with more equitable access to important information without adding workload.
Archive Social Media for Compliance and Transparency
Rest easy knowing our archiving technology automatically captures content from official social accounts, including deleted, edited, and hidden posts and comments. Add even more transparency by connecting your social accounts to a public central repository.
See How We’ve Helped K–12 Organizations Succeed
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Read the case study
Megan Mahoney
Communications Specialist, Corvallis School District
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We can comply with public records requests because things happen on social media. It provides security of being able to see history or to know what conversations have happened.
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Kelly Locey
Communications Coordinator, Corvallis School District
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People have asked questions internally like ‘What did we say about this (on social media)?’ ‘How did we respond to this?’ We got to see how we handled situations previous times and also see responses.
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Sabrina Thomas
Supervisor of Technology Services, Clay County School District
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The great thing about having NextRequest is that I’m able to provide data quickly. I don’t have to go to the file cabinet and count how many records.
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Sha Fields
Coordinator of Board Governance and Custodian of Records, Riverview Gardens School District
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NextRequest has saved me time, paper, and worry about staying up to date with the status of each request.
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Steve Linscomb
Director of Communications, Judson ISD School District
The keyword feature allows us to respond to questions and concerns promptly while working on our other job responsibilities. The alerts are important to our work as school communicators because we can remain proactive and engaged with our community without needing to constantly monitor each account.