CivicPlus® NextRequest Solution Overview Brochure

CivicPlus is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE Modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members.

Backed by over 25 years of experience and leveraging the insights of more than 850 team members, our solutions are chosen by over 10,000 global entities and are used daily by over 340 million people in the U.S. and Canada alone. Those entities and people appreciate our:

• Award-winning customer support
• User-friendly, cloud-based software
• Solutions that scale by need and budget
• Customer-driven roadmap for enhancements
• 99.99% uptime and AWS-secure data storage

The CivicPlus NextRequest solution is a public records request management software purpose-built for government agencies of all sizes to:

• Increase efficiency by optimizing the entire records request management process from request to release.
• Elevate compliance by increasing process efficiency and accuracy, effectively reducing errors to improve compliance.
• Mitigate risk by safeguarding against litigation, fines, job loss, and negative public perception.
• Improve public trust through transparency.
• Ensure security of records requests by deploying best-in-class security measures for data encryption, storage, and online payment processing.
• Streamline records request management by coordinating across departments, setting roles, and configuring request routes with automated workflows.

Community members expect their local government to promptly deliver the services they need while operating in their best interests. CivicPlus solutions build trust by fostering consistently positive digital experiences for community members and agency staff alike. As a result, the thousands of government agencies partnering with CivicPlus streamline operations, save money, and improve civic engagement.

Complete the short form above now to download the CivicPlus NextRequest Solution Overview Brochure and learn more about our time-saving records request portal.