Customer service and citizen relationships go hand-in-hand. You want to give your citizens the highest quality, most responsive, and personalized customer service experience but want to be mindful not to overextend your resources. Enter CivicPlus Chatbot, an AI-powered customer service tool built specifically for your CivicEngage® website. CivicPlus Chatbot is designed to help you provide helpful and personalized customer service interactions to your citizens while saving your local government time and money.
Download our fact sheet to learn how CivicPlus Chatbot provides:
- Automated citizen service
- Answers to citizen questions from multiple sources
- Insightful analytics
- An experience designed for the public sector