Think Like a Marketer: Resident Marketing 101 for the SeeClickFix App

Watch for an insightful webinar to learn strategies and techniques that will help you successfully promote the application within your community.

On-Demand

Watch On-Demand

We know there can be a lot of questions around how to effectively market the solution without necessarily having any marketing experience—that’s where we come in. Tune into our webinar for proven strategies and recommended techniques to increase resident awareness of the SeeClickFix mobile app. We will also be sharing promotional materials that you can utilize, discussing how to gain maximum impact on social media, and exploring creative ways to enable usage.

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Presenters:

Carolyn Thomas

CivicPlus® Customer Success Manager

CivicPlus® Customer Success Manager Carolyn Thomas brings 14 years of experience in customer success, with a strong background in analytics, problem-solving, and team collaboration. At CivicPlus, Carolyn partners with customers daily to enhance their communities and discover innovative ways to engage with residents. With a keen eye for detail and a diligent, organized approach, she is committed to providing exceptional support and solutions. A team player at heart, Carolyn thrives on building strong relationships and finding creative ways to address challenges. Carolyn studied Marketing at UCSD and applies that expertise to drive meaningful customer success.

Julia Vassi

CivicPlus® Customer Success Manager

CivicPlus® Customer Success Manager Julia Vassi brings a strong background in management and education, with expertise in SaaS products, CRM systems, and data analysis. With a passion for problem-solving, she actively listens to customer concerns and collaborates with developers to enhance features that strengthen community engagement with local government. Known for integrity, reliability, and consistency, Julia prides herself on delivering high-quality results while fostering a positive and supportive team environment. Her adaptable and empathetic communication style allows them to effectively engage across diverse situations. A caffeine connoisseur and avid reader, Julia balances work with a love for novels and an ever-growing snack collection.