Rec Management in Action - See What Your Peers are Doing

Taylor McCulley

CivicPlus® Associate Product Manager, CPRP

Taylor McCulley is the Associate Product Manager at CivicPlus, focused on advancing the Recreation Management solution. With over seven years of experience in SaaS and the public sector, she drives product strategy by translating customer, market, and industry insights into scalable, impactful solutions.
Taylor plays a key role in shaping the product roadmap, prioritizing initiatives that enhance operational efficiency, elevate user experience, and support community engagement. Her background in client partnership provides a strong foundation in customer advocacy, enabling her to align stakeholder needs with long-term product vision.
She holds certifications from the National Recreation & Parks Association and the Pragmatic Institute, and earned a B.S. in Sustainable Tourism Development & Management from Arizona State University.

Sherry McGlaughlin

Senior Management Analyst, Recreaction & Golf Services, City of Coronado

Sherry McGlaughlin is a seasoned municipal administrator with over a decade of experience in local government. In her role as Senior Management Analyst for the City of Coronado, she oversees the department’s Administration Division, managing contracts and procurement, budgeting, policy development, and recreation system integration. Her work supports both day-to-day operations and long-range strategic efforts.

Sherry has led major department initiatives including a full overhaul of the City’s recreation management software, a comprehensive fee study project, and the development of performance measurement systems. She supervises a cross-functional team responsible for department financial operations, internal and external communication, human resources, and technology coordination, and regularly collaborates across departments to streamline systems and improve service delivery.

She holds a B.A. in Integrated Studies from Arizona State University and is known for her ability to make complex data clear, processes efficient, and projects move forward—even when juggling five deadlines and a broken copier.

Jonathan Brouillard

Management Assistant, City of Coronado

Originally from Connecticut, I’ve been with the City of Coronado Recreation & Golf Services Department for nearly 9 years. I started out by working in various part-time roles but in May of 2021 came on as a full-time permanent staff member. Over the course of my career in Recreation, I’ve worked with four different software systems and played a key role in the implementation of two of them. In my current role as Management Assistant I’m the lead administrator of CivicRec, which includes the management of all day to day issues in the system and working closely with my supervisor, Sherry McGlaughlin, to tackle larger tasks as they arise.

Colin Walker

Business Systems Manager, City of Bellevue

Colin Walker, CPRE, is Business Systems Manager for Bellevue Parks & Community Services. He was a parks and recreation kid, and spent many hours of his formative years at his local neighborhood park.  Throughout his career, Colin has been involved with Bellevue’s activity registration processes. In his current role, he works at the intersection of people and technology, ensuring that the tools and systems that support the department’s various lines of business meet staff and customer needs.