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# Website Design & Communication

Explore Municipal Websites: User Experience Modules 201

Join this customer webinar to take your Web Central site’s navigation and self-service tools to the next level.

Wednesday, October 14, 2026, at 1 p.m. CT (11 a.m. PT | Noon MT | 2 p.m. ET)

Register to Attend

When it comes to running a mature municipal website, getting the basics of search and navigation in place is only the beginning. To help your team go further, this session digs into the Municipal Websites Central modules that make your site work harder, from how pages are organized to how residents find answers on their own.

Join CivicPlus consulting and implementation experts as they walk through advanced navigation techniques and tips to build out an FAQ experience that answers residents’ most common questions before they ever need to contact your office. This webinar is designed to give your team practical strategies for building a more intuitive website experience for your community.

PS – New to search and navigation? We recommend starting with our on-demand Explore Municipal Websites: User Experience Modules 101 webinar before attending this session.

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About the Hosts:

Jewell Griffiths Headshot

Jewell Griffiths

CivicPlus Implementation Consultant I

Jewell Griffiths partners with our customers during the implementation of their CivicPlus Municipal Websites. Jewell guides customers through the process of analyzing, designing, and preparing content for migration to our platform. He collaborates with various departments within our customers’ agency to ensure a smooth and successful transition to their new websites. He brings a strong combination of project management, sales experience, team leadership, and vendor coordination to any project.

Cat Finnegan

Cat Finnegan

CivicPlus Implementation Consultant

CivicPlus Municipal Websites Implementation Consultant Cat Finnegan works closely with Evolve and Central customers during the implementation stage of their new municipal websites. With a focus on meeting timeline milestones, Cat helps develop effective content management frameworks tailored to the unique needs of each customer. She also guides and educates customers on how to confidently use their new platforms to serve their communities. Cat holds a Bachelor’s degree in Political Science from Texas A&M University and a Master of Public Service and Administration from The Bush School of Government and Public Service. Her master’s capstone focused on evaluating government transparency through municipal websites.