Newark, NJ Launches Citizen Engagement Platform Newark Connect
Keys to Project:
Mobile access
City:
Newark, NJPopulation:
282,090Products:
More than 285,000 Newark residents can alert the local government through a new, free mobile phone app named Newark Connect, powered by the CivicPlus® SeeClickFix 311 CRM solution.
The app will enable city residents to view, report, comment, and vote on their city issues. Residents can choose to receive notifications about issues located in areas of their interest.
Through Newark Connect, residents can share relevant images, videos, and descriptions with local agencies, which would improve and expedite Newark’s service delivery.
We are making great strides toward becoming a digital community to better serve our residents. The addition of the Newark Connect application will empower residents to access government services through their smartphones and enhance our efficiency. Stronger use of technology is helping us create a safer, more collaborative and empowered Newark.
Newark
NJ Mayor Ras Baraka
“We believe this technology is a new way of engaging Newark’s residents, making it easier for us to hear about and solve quality of life issues within our community,” said Chief Information Officer Steve Emanuel. “We are very happy to provide this time-tested service that will allow us all to properly address concerns with the input of our residents.”
The Newark Connect mobile app is available for download on Android and iPhone. In addition to the mobile apps, residents can send reports to the City of Newark’s online portal.
Click here for more information on SeeClickFix from CivicPlus®.
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