Mastering DocAccess: Domain Settings

Join this customer webinar to learn how to configure Domain Settings to take full control of how DocAccess delivers accessible, multilingual, and interactive PDF experiences across your websites.

Wednesday, June 3rd, 2026, at 1 p.m. CT (11 a.m. PT | 12 p.m. MT | 2 p.m. ET)

Join DocAccess Implementation Consultants for a live walkthrough of Domain Settings to learn how to configure the features that shape your resident experience. In this session, we will cover how to:

Customize the Ask a Question tool to help residents better understand complex documents
Enable live visual assistance through Aira to support real-time accessibility needs
Configure language translation settings to expand access for diverse communities
Manage additional domain-level controls that influence how documents are delivered, managed, and experienced
A live Q&A so all your questions get answered

These settings are key to moving beyond basic compliance and toward a more inclusive, transparent, and user-friendly digital experience. By optimizing your configuration, you can remove barriers to understanding, improve engagement, and better serve all residents without adding operational burden.

This is the first session of the Mastering DocAccess customer webinar series, designed to help you build end-to-end expertise across the platform. Join us live (or catching the recording on demand), to gain the knowledge needed to confidently manage document accessibility at scale, strengthen compliance efforts, and deliver a more equitable resident experience.

About the Hosts:

Kurt Danilson

CivicPlus Implementation Consultant

CivicPlus® Technical Support Engineer IV Kurt Danilson helps customers improve digital accessibility and user experience across their websites. With over three years of experience in govtech, digital accessibility, and SaaS, he specializes in customer implementation, technical support, web integrations, and CMS platforms. Kurt is known for his strong technical problem-solving skills and ability to clearly communicate complex concepts to both technical and non-technical audiences while managing multiple customers in fast-paced environments. He collaborates closely with cross-functional teams to implement solutions like DocAccess, enabling organizations to deliver more inclusive, compliant, and user-friendly digital services. He holds a Bachelor’s degree in Computer Science from California State University, Sacramento.

Cristian Romo

CivicPlus Implementation Specialist

CivicPlus ® Implementation Specialist Cristian Romo works with our PDF accessibility tool, DocAccess. Cristian helps our customers successfully implement and adopt accessibility solutions that improve transparency and user experience. With years of experience across integration platforms, technical product marketing, and SaaS, he specializes in customer onboarding, workflow optimization, and technical troubleshooting. Cristian is skilled at simplifying complex technical concepts and works closely with cross-functional teams to reduce friction during implementation and drive product adoption. His experience across platforms like Salesforce, HubSpot, NetSuite, and various CMS environments allows him to quickly identify challenges and deliver practical, effective solutions. He holds a Bachelor of Science in Computer Science from California State University, Sacramento.