# Citizen Request Management
Harness the Potential of the CivicPlus Marketplace App
See how agencies are using the Marketplace App to improve resident engagement, streamline operations, and deliver measurable ROI.
Original Air Date: August 26, 2025
Watch On-Demand
Ready to move beyond the features? In this on-demand webinar, we dive into how local governments are putting the CivicPlus Marketplace App to work by tackling real challenges, driving resident satisfaction, improving response times, and creating better workflows.
Key Takeaways:
- How agencies are leveraging 311 service request workflows
- Best practices for increasing resident adoption and engagement
- How automated mobile-notifications boost operational efficiency
- How to measure impact
Don’t miss your opportunity to get the insights and examples your agency needs to make mobile engagement meaningful
Meet Your Speaker
Cari Tate
Senior Director, Product Management, CivicPlus
CivicPlus Senior Product Director, Infrastructure & Operations Cari Tate leads our SeeClickFix 311, Community Development, Asset Management, and Utility Billing solutions. In her position, she utilizes her expertise and customer experience for product strategy and development. In addition to graduating with an MBA from Southern Connecticut State University, Cari’s prior adventures include marketing for the architecture firm responsible for the restoration of the U.S. Capitol dome, serving on a humanitarian hospital ship in Africa, and working for a U.S. Congresswoman.